The NOC Project Lead position is a hybrid position in the Tilson Network Operations Center. The Tilson NOC operates 24 hours a day, 7 days a week and 365 days of the year. This position may involve rotational shift work.
The NOC Project Lead will work day-to-day directly with a valued customer in their workspace, technicians in the field, other customer NOC staff and support Tilson network build operations teams. This position requires a high degree of customer service and much of the person’s time will be spent interacting with clients at the desktop level. Stressful situations may arise when working with customers, and calm and professional demeanor is required.
The position requires an aptitude for information technologies with a focus on data networking, systems engineering and Cyber Security. The technician will monitor and manage customer networks through network and element management systems. This position will focus on operational management, and not a design role. The position will provide advanced training opportunities and exposure to a wide array of new technologies.
Responsibilities
Qualifications
Travel Expectations
Job Type: Full-time
Pay: $52,000.00 – $75,000.00 per year
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Work Location: One location
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