Toll Group Hiring for Strategic Account Manager- NY or LA Job at Valley Stream, NY Full Time

About Toll: Global Forwarding

At Toll, we do more than just logistics – we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25 countries, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Global Forwarding delivers cargo across our global network via road, rail, sea, and air. From loose cartons for consolidation and palletized cargo to moving dangerous goods and bulk commodities, we have the experience, the infrastructure, and the global network to get freight moving – across towns, across countries and across continents.

PURPOSE

The Strategic Manager is responsible to build and sustain seamless and professional service to meet and exceed customer’s expectations by creating strategic relationships between customer and company.

• Customer facing – to maintain key customer business and relationship with TGF
• Write and oversee specific customer-orientated standard operating procedures (SOP)
• Deal with all aspects of forwarding / shipments in relation to the client
• Review gross profit of client to manage buy / sell rates to optimize profits
• Prepare Client Implementation Plan and identify and implement process improvements related to the client
• Review and streamline working processes to enable best practice with lowest resources / financial impact
• Set up or maintain client profiles, visits and updated quotes / sell rates in related systems
• Identify trends and opportunities to develop new services and revenue as well as to deliver value for both client and Toll
• Involve in implementation of new business to ensure correct processes in place

• Bachelor’s degree or equivalent related experience
• Minimum of five (5) years’ related experience in the global freight transportation service industry
• Proficient using Windows Operating System
• Proficient with use of MS Office Applications (Outlook, Word, and Excel)
• Knowledge of EDI Operating System
• Legally authorized to work in the United States without company sponsorship

Additional Information

Be Connected

With a bold vision and innovative drive, join our 20,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. There are countless opportunities to learn and make a real impact in shaping our industry’s future. Grow with diverse challenges amongst a friendly and inclusive global culture. Take pride in building relationships that matter, because being connected is at the centre of what makes Toll great – it’s what makes our possibilities endless.

Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples and those of all ages, genders and abilities.

To find out more about us visit www.tollgroup.com/careers

You must be entitled to work in the United States and be prepared to undertake pre-employment checks including a criminal history.