TopHAT Logistical Solutions Hiring for In Home Delivery – Operations Manager Job at Port Allen, LA Full Time

TopHAT In Home Delivery – Operations Manager

TopHAT Logistical Solutions, a division of Atlas Logistics, spans coverage across the United States and Canada. TopHAT is a full service “white glove” delivery company specializing in final mile, dedicated delivery. We provide world class service for retail customers coast to coast. TopHAT has been a leading service provider for over 12 years and growing. Our specialized delivery approach gives us an edge on the competition by providing world class service at an affordable price.

Job Summary

The Operations Manager helps to manage the success of our operation in a high-volume home delivery environment. Due to the unique challenges of the industry, it is essential that applicants possess the skills necessary for success in performance-based environments that focus on client service, urgency, and continuous improvement. The Operations Manager reports directly to the Operations Contract Manager.

Job Duties + Responsibilities:

• Manage daily responsibilities of In Home Delivery contract carrier teams

• Routing daily routes within Dispatch Track for each delivery team

• Dispatching 5+ in home delivery teams through multiple stops

• Completing weekly billing + claims forms and submitting through NetSuite

• P+L Budgeting responsibility

· Daily and weekly collection of operational data and performance report assessments.

• Recruit and maintain a roster of high performing independent contract carrier delivery teams.

• Daily stand up chats with teams before load out

• Daily supervision of load out to ensure product quality assurance is being conducted

• Local ride behind routes to ensure satisfaction of customers by carrier teams

• Ensuring daily truck inspections + safety measures are met

• Build relationships and establish effective communication with customers, clients and staff to ensure continued and expanding operating improvements

Qualifications/ Requirements

· 2+ years logistics/In Home Delivery experience preferred.

· At least 2 year management experience.

· Computer proficiency in Microsoft Office (Excel, Word, PowerPoint and Outlook).

· Excellent ability to problem solve/troubleshoot.

· NetSuite / P&L experience preferred.

· Knowledge of DOT regulations preferred.

Job Type: Full-time

Pay: $45,000.00 – $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Weekend availability

Supplemental Pay:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Work Location: One location