Responsibilities:
Supervises daily activities of all operators and coordinates the activities of supervisors and dispatch personnel
Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors
Works closely with the maintenance department to ensure that all operation requirements are met
Track, compile and analyze performance; handle interdepartmental issues; resolve employee issues and grievances; improve processes and route scheduling
Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks
Assists in accident/incident investigation, including any needed on-site assistance and support to safety and training personnel
Coordinates with the safety and training department to ensure all safety goals and directives are met
Develops Operations department budget
May operate a vehicle in revenue service, if necessary
Maintains confidentiality of all information
Other duties as required.
Qualifications:Education, Licensing, and Certifications :
High school diploma or equivalent, such as GED, required
Class B or higher Commercial Driver’s License with Passenger endorsement and Air brake endorsement required
Experience :
3 or more years of relevant transit supervisory experience required
Skills and Knowledge Required:
Thorough knowledge of basic laws, ordinances and regulations underlying the transit operation
Thorough knowledge of the methods of operation of the transit system’s staff and operational departments
Working knowledge and proficiency with Microsoft Word, Excel and relevant database programs
Good written and oral communication skills
Ability to organize and perform work efficiently; strong attention to details
Ability to work effectively with labor; may include labor grievances and negotiations
Travel requirement (as a percent): Pre-Employment Requirements:
Must be able to maintain a DOT medical card
Must submit to drug testing and a criminal background check
Physical Requirements:
Must be able to work shifts or flexible work schedules as needed.
Regularly required to stand; walk; use hands to manipulate, handle or feel; reach with hands or arms; and talk or hear.
Frequently required to sit. Occasionally required to climb or balance; stoop, kneel crouch or crawl; and smell. Occasionally required to lift up to 25 pounds.
Up to 30% of the workday is spent outdoors monitoring service on routes, transit facilities, and company locations.
Must be able to work in extreme heat and cold and in a damp environment with moderate noise.
Remaining work is accomplished in an office or in a cubicle space equipped with a telephone and computer; time is spent sitting, typing, or looking at a computer.
About Transdev:
Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities. www.transdevna.com
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm
Drug free workplace
If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check.
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