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A bit about us
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
Job Location
Trek Waterloo HQ
Job Description
If you’re passionate about bikes, the outdoors, fitness, and HR then we have the perfect job for you! As a HR Business Partner, you will be a key influencer in the work experience of 300+ store employees throughout Southeast United States. You will act as a trusted business partner to the regional leadership team and provide support and counsel on all things related to Trek’s people and culture. This important role requires a deep understanding of both human resources and retail operations, making it an essential part of any successful bicycle company.
As an HR Business Partner, you will also provide HR guidance and support around all aspects of employee relations, performance management, talent management, and coaching. You will partner with store leaders on succession planning and organizational design and collaborate with other functions within HR to deliver programs and initiatives that support our retail stores. When we do this well, people are empowered to perform at their best and help get more people on bikes.
What you will do
Partner with business leaders as a trusted source.
Provide HR expertise and guidance in the areas of feedback, coaching, development and accountability, compensation, and organizational development.
Coach on people relations matters to ensure consistent approach and effective resolutions
Liaise between leaders and employees on departmental interests, concerns, and trends to ensure an unbiased and engaging work experience for all.
Advise leaders and employees regarding Trek’s mission, programs (benefits, pay and salary) administration and interpretation to ensure guidelines and procedures are handled consistently and timely.
Provide market analysis and insights on trends, compensation and talent to support business planning.
Consult and guide District and Regional Managers on important HR initiatives. This can include talent management activities, succession planning, staffing needs assessments, compensation, performance management, employee relations, policy compliance, training, etc.
Maintain an expert level of knowledge of federal and State employment laws to support reducing legal risks and ensure compliance. This can include partnering with Legal team as needed.
Support hiring managers and partner with the recruiting team in hiring process. Help to ensure candidate qualifications and equitable pay requirements are met.
Store Employee Relations
Educate, coach and partner with Store Managers to help career growth build management talent, including topics such as HR policies, coaching and counseling techniques, progressive disciplinary process, team member development goals, performance management, etc.
Advise in the resolution of team member relations issues in stores. While also partnering with District Managers, Asset Protection and Legal on issues that pose significant risk to Trek.
Monitor store employee engagement and recognize current issues that are preventing team engagement. Guide District Managers on actions that will improvement conditions.
Provide feedback and solutions to HR leadership on strategies/programs needed to improve overall team member experience in Trek Stores.
Partner with Region Managers to analyze turnover data and create effective retention plans. Assess plans on an ongoing basis to ensure success and make changes as needed.
Qualifications:
Bachelor’s degree in HR or related field preferred.
3+ years of relevant HR Generalist, HR Business Partner, or Retail Store management experience.
Solid understanding of multiple human resource fields, including compensation practices, organizational diagnosis, employee relations, diversity, performance management, and federal and state respective employment laws.
Demonstrates high level of hospitality and customer service at all times.
Problem Solving/Analysis skills.
Excellent communication and presentation skills.
Must demonstrate flexibility and bring new insights.
Prior experience with HRIS and ATS tools.
Workday specific experience beneficial.
Previous experience in retail management/environment preferred.
This position is 100% remote with ability to travel to stores, events, and Waterloo HQ (50%).
Ideally located in the Southeast region with easy access to a major airport.
Trek Benefits:
- Flexible and fun company culture
- Competitive health care
- PPO & HDHP medical plan options, Dental insurance, Vision insurance
- Flexible Spending Accounts (FSA)
- Free life insurance & optional term life insurance
- Competitive vacation package
- 401(k) with match and Employee Stock Ownership Plans (ESOP)
- 12 weeks of maternity leave with 100% pay
- Flexible holiday schedule – 10 company holidays
- Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
- Employee discounts on all product
- Deep partner retail discounts
In response to the evolving COVID-19 situation, we continue to take extra steps and precautions to keep our employees and customers safe. We are now requiring that all employees show proof that they are fully vaccinated with the exception of a medical or religious exemption.
We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
We are an E-Verify employer.
For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish
