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+++++ Looking for a candidate with technical vehicle knowledge++++
M-F, 7am-4pm
Location: Must be local! Local candidates only. Must be able to work in Woodridge, IL location 2-3 days per week (hybrid model)
Designs and develops technical training curriculum for customer base both In person Instructor Led Training as well as Web Based Training. Ensures that training courses address all levels of customers in the use of company products/services. Designs course outlines, gathering supporting technical documentation and developing course workbooks and trainer notes. Interfaces with engineering to develop specifications for course content. Assesses customer needs for future course development.
Basic Requirements:
- Bachelor’s degree
OR
- At least 2 years of technical writing experience
Desired Skills:
- Communication skills, both verbal and written
- Technical
- Ability to effectively cope with change
- Time management skills- can organize and prioritize multiple tasks and meet specific deadlines
- Ability to establish relationships and encourage cooperation between organizations
- Ability to grasp technical/mechanical concepts
- Ability to follow-up and drive for results/resolutions
- Customer Focused – dedicated to meeting the expectations and requirements of internal and external customers
- Familiarity with: Pharos, CDMS, and CAD Search
- Work effectively in a team environment
- Ability to teach others how to use ArborText Epic Editor (SGML) or equivalent system, MS Office and MS Project
- Multilingual capabilities (French, Spanish, Portuguese)
- ASE certifications
Additional Requirements:
- Prior experience within the Automotive/Heavy Truck industry
- Prior experience with ArborText Epic Editor (SGML/XML) or equivalent system, MS Office and MS Project
- Prior experience with Adobe Acrobat, PhotoShop, and Adobe Illustrator
- Prior experience with CAD systems, engineering drawings, engineering release processes, and Feature codes
Job Type: Full-time
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Work Location: One location
