United Airlines Inc Hiring for Senior Manager – Diversity & Inclusion at Chicago, IL Full Time

Human Resources

The Human Resources team helps attract and recruit diverse talent and works to provide employees with competitive benefits, leadership resources and the support to be successful at United.

Job overview and responsibilities

The Diversity, Equity and Inclusion Sr. Manager plays a key role in delivering a diverse, respectful, authentic and inclusive workplace by driving, promoting and implementing United’s enterprise Diversity, Equity and Inclusion (DEI) strategy. Doing so ensures that United employees, in turn, deliver an inclusive and welcoming experience to our 140 million customers each year. The DEI Sr. Manager will assist in the implementation of company-wide DEI strategies, programs and initiatives. Primary focus will be driving the development, implementation and integration of best practices, resources and trends to increase diversity, equity, inclusion and cultural proficiency. This position will also be responsible for tracking and reporting DEI metrics and progress. The DEI Sr. Manager will work cross-functionally, build out programs, manage execution while driving and tracking workstreams (with Human Resources, Talent Acquisition, Learning & Development and Learning & Engagement) to support DEI objectives.

Partner with key stakeholders to develop and drive execution of a comprehensive DEI strategic plan focused on achieving higher levels of diversity representation, developing inclusive leaders, creating an inclusive environment and designing equitable talent management structures and processes

Develop and build robust programs as well as strategic initiatives that create a common language around DEI that aligns with company goals and business outcomes

Build DEI through innovative programs and initiatives that build awareness, allyship and capabilities company-wide and

enhance both the employee and candidate experience

Identify KPIs and develop an approach to assess progress, achievement and accountability within the company and partner with (HRBP) team to measure the impact and effectiveness of DEI initiatives and the overall impact on culture

Leverage metrics and subject matter expertise to develop targeted, function-specific action plans and drive strategic

outcomes, focusing on sustainable behavioral drivers

Analyze data such as engagement surveys and organizational culture audits

Prepare reports for upper management to inform decision-making

Track and report DEI metrics and progress

Drive corporate DEI strategies by building trusting partnerships and providing consultation with business units, executive leadership, HR Business Partners, diversity councils and Business Resource Groups (BRGs)

Work in coordination with Global Community Engagement in order to amplify DEI within the organization through

strategic partnerships and employee engagement

Required

Bachelor’s degree or 4 years of relevant work experience

9+ years of related work experience

Minimum of 3 years of professional DEI experience including leading the Diversity, Equity and Inclusion and belonging space Experience in developing diversity and inclusion frameworks that connect to an organization’s mission and business

strategy for growth and scalability

Proven track record of critical thinking

Synthesizing data to address complex problems via achievable strategies/solutions

Demonstrated attention to detail and strong prioritization skills

Exceptional communicator in both written and verbal interactions

Clear, concise, as well as excellent interpersonal skills and courageous in giving tough yet supportive feedback when

needed to leaders at all levels

Possesses strong leadership and business acumen as well as ability to adapt to a constantly changing environment and

work with a diverse style of leadership

Deep understanding and strong application of the concepts related to Diversity, Equity and Inclusion, as well as

organizational structures that impact the implementation and management of effective change efforts

Experience activating global teams and cross-functional partners to operationalize successful diversity and inclusion

programs

Demonstrated cross-cultural competencies, including strong emotional intelligence and the ability to engage and build

relationships

Knowledge of Diversity, Equity and Inclusion strategy design, implementation and execution

Knowledge of change management or culture transformation approaches

Knowledge of Diversity, Equity and Inclusion frameworks, systems and tools

Diagnostic, synthesis, conceptual and analytical skills to recommend solutions

Consulting and relationship management with HR

Ability to support and resolve complex issues related to diversity

Ability to work effectively in a team environment and to collaborate across lines of business and functions in a large,

complex organization

Problem solver with ability to organize and conduct efficient results-oriented project meetings and manage projects and

demanding deadlines

Expert knowledge of PowerPoint and extensive experience creating presentations and other visual DEI materials/

communications

Demonstrated organizational skills and confidentiality with sensitive information

Proven ability to work with ambiguity and agility in a rapidly changing environment

Strong business acumen and ability to stay abreast of industry and organizational knowledge

Ability to listen and understand various viewpoints and navigate issues to find and deliver innovative and pragmatic

solutions

Ability to balance big picture, strategic thinking with tactical implementation

Demonstrated advanced proficiency in Microsoft PowerPoint, Microsoft Word, Outlook and Excel

Must be legally authorized to work in the United States for any employer without sponsorship

Successful completion of interview required to meet job qualification

Reliable, punctual attendance is an essential function of the position

Preferred

Master’s degree

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT