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HR Administrator
The People (HR) Administrator reports directly to the Senior Director of People Integrations. The People Integrations Administrator will have three primary responsibilities: Tier one people support, management of the UVC employment agreement and immigration processes. The ideal candidate must possess exceptional organizational skills, attention to detail, and the ability to multitask and meet deadlines.
Essential Functions and Responsibilities:
Tier One People Support:
- Respond to phone and online help requests on the People Portal and other People related systems.
- Resolve inquiries by accessing information in multiple People systems.
- Provide excellent customer service in response to phone and online inquiries from team members and managers.
- Triage general inquiries to ensure that they are routed to the appropriate internal function for resolution.
- Escalate more complex issues to Tier 2 resources or the appropriate COE for advanced support and follow up as required.
- Process transactions by collecting required information or back-up documentation from the team member or manager.
- Partner with People and Payroll COEs, as appropriate to resolve issues.
- Manage workload efficiently to fulfill commitments in accordance with established service level agreements (SLAs)
Employment Agreements:
- Administer and oversee the organizations employment agreement process.
- Work with integrations and operations team to draft new employment agreements, employment agreement renewals and amendments.
- Prepare employment agreements using current UVC methodology and documentation.
- Collaborate with the external legal team consisting of lawyers, paralegals, and other internal office staff.
- Ensure that the terms of employment agreements are written in language that is legally binding and in accordance with the agreed upon terms.
- Review contract terms and conditions to verify that they are compliant with company policies and all applicable federal and state regulations.
- Proofread, edit, and fact-check legal documents for accuracy and consistency.
- Maintain a database of all executed employment agreements.
Immigration:
- Administer and oversee the UVC immigration process.
- Ensures all paperwork, including applications for immigration and visas are completed accurately and in a timely manner and reviews immigration procedures and legal status of foreign national employees are upheld.
- Evaluate and track effectiveness of external immigration partners – make recommendations on necessary changes to process, procedure, or vendor partnerships. Stay abreast of compliance issues.
- Partner with external providers and internal stakeholders, to ensure process compliance and an exceptional experience for transferees, assignees, and new hires, including administration of domestic and international moves as well as immigration sponsorship for foreign national and local hires.
- Administer U.S. immigration situations for foreign national U.S. local hires to obtain U.S. work permits and permanent resident status.
- Monitor progress for all immigration cases in conjunction with UVC’s outside immigration counsel, identify long term sponsorship needs and communicate clearly and effectively on immigration requirements, government procedures, case processing times to the People team, team members and hiring managers.
- Assist external immigration counsel with audit and RFE requests from U.S. DOL and USCIS • Track and maintain immigration and Public Access Files.
- Stay on top of immigration alerts, regulatory changes and development and communicate to appropriate stakeholders as needed.
- Monitor employee international business travel to provide potential temporary visa and general information to UVC team members traveling for business purposes.
- Communicate processes, policies, procedures, and resolve immigration, international assignment related questions from stakeholders.
- Work closely with service providers such as external immigration counsel and PEO vendors to ensure timely, high quality service delivery.
- Identify immigration and mobility process improvements.
- Carefully track and monitor critical deadlines and proactively identify and discuss with appropriate individuals.
Other:
- Work closely with the UVC People Leadership Team on the implementation of our People strategy, mission, and values.
- Maintain open communication with other functional members of the People and Payroll team.
- Always provides professional, consistent, and responsive support services across the organization to deliver high quality team member service.
- Ensure all decisions align with UVC’s mission statement and strategy and are in the best interest of the organization.
- Other duties as assigned.
Qualifications and Requirements
- Bachelor’s degree in human resources or equivalent business management experience required.
- Minimum of 3+ years related human resources experience, including in an HR call center environment.
- Advanced skills in MS Office suite and possess the ability to learn and master new software and technologies with minimal guidance.
- Must be highly organized and be able to work independently and make decisions with minimal supervision.
- Ability to listen and ascertain the needs of team members; ability to find and communicate accurate information concerning processes, policies, and procedures; ability to respond tactfully and courteously.
- Strong sense of prioritization with the ability to multitask and meet deadlines in a fast-paced environment
United Veterinary Care (UVC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, transgender status, national origin, citizenship, age, disability or military or veteran status, or any other legally protected status. UVC is an Equal Opportunity Employer. Minorities/Women/Veterans/Disabled.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
Application Question(s):
- Do you have experience with mergers and acquisitions? Human Resources?
- What is your level of experience with immigration matters?
- What is your level of experience with employment agreements and contracts?
- What is your desired salary?
Work Location: Remote
