Overview:
This position is responsible for processing all non-billable release of information (ROI) requests from outside medical facilities, patients, attorneys, commercial payers, state governing bodies, and 3rd-party contractors, etc. The Release of Information (ROI) Technician must always safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases are processed within the mandated timeframes and in compliance with HIPAA and HITECH regulations, hospital policies, and state law. Completes all job duties following HIPAA’s guideline for releasing the minimum protected health information (PHI) necessary to those who have the right and, on a need, to know basis. Maintains an accurate record of all release of information transactions, for ease of retrieval in response to status updates and to provide an accounting of disclosures. Maintains a positive and professional relationship with all internal and external customers to ensure the highest quality of patient care. Able to perform multiple tasks with frequent interruptions, maintain the privacy and confidentiality of patient records, and utilize multiple hospital computer systems to perform daily tasks. Actively participates in department and hospital performance initiatives when needed to ensure ULH success.
Responsibilities:
Qualifications:
MINIMUM EDUCATION & EXPERIENCE
KNOWLEDGE, SKILLS, & ABILITIES
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