US Auto Sales Hiring for Director of Servicing Operations Job at Duluth, GA Full Time

The Director of Servicing Operations is responsible for providing leadership direction for the Servicing Operations departments. A successful candidate will provide operational oversight to ensure established goals are met and quality service is provided to guests.

• Provides a daily management oversight to the Servicing Operations team which includes Titles, Total Loss, Recovery and Remarketing.
• Collaborates with senior management to identify risks and concerns within each department.
• Reports key data and metrics relating to the performance of the servicing operations team.
• Services as Subject Matter Expert across all servicing departments.
• Leads change management throughout the division and organization.
• Provides guidance, support and growth opportunities t staff; ensures departmental goals are being met along with developing the employees.
• Performs other duties assigned.

Qualifications

Required

• Bachelor’s Degree in Business Administration, Finance or related field.
• 10 – 12 years of Collections, Finance and/or Underwriting experience.
• 10 – 12 years of management experience with an emphasis on team development.
• 3 – 5 years of developing consumer facing solutions.
• Computer literacy to include Microsoft Application products
• Willing to learn product knowledge for automotive brands
• Ability to read, analyze and interpret sales contracts, company procedures and policies
• Exceptional communication (verbal and written), problem-solving skills & interpersonal skills
• Resilient & strong desire to success
• Self-motivated, goal-oriented, and can work in a fast-paced environment
• Exceptional attention to detail and organization skills

Preferred

• 3 – 5 years of Management/supervisory experience in automotive finance industry.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age or disability. We are committed to a drug-free workplace. All qualified applicants are subject to a drug screening prior to employment.

Job Type: Full-time