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Help Help Duties This position is being advertised concurrently to status candidates under vacancy announcement BOR-LCB-23-MP-12223233-CL. Applicants interested in applying under both announcement numbers, must submit application packages for each job announcement.
- Conducts tours at Hoover Dam with visitors representing multi-cultural, educational and international backgrounds.
- Delivers verbal presentations and answers questions concerning various features of the Dam and power plant.
- Studies and reviews a variety of printed material and static display data pertaining to Hoover Dam operations.
- Circulates throughout the Visitor Center and Exhibit Building providing information regarding the Colorado River Basin, structures within, exhibits and
building displays, tour and ticket information, and other general information as requested.
- Provides customer assistance, preliminary first aid, and securing appropriate medical assistance when necessary.
Help Help Requirements Conditions of Employment
You must be a U.S. Citizen or U.S. National.
You must be suitable for federal employment, determined by a background investigation.
You must submit a resume and supporting documentation (see Required Documents).
You must submit eligibility documents for veterans consideration (see Required Documents).
You must meet any minimum education and/or experience requirements (see Qualifications).
You will be required to wear the Reclamation issued uniform while working.
You will be required to obtain a successful pre-employment physical examination by a licensed physician certifying your ability to perform the duties of this position. A physical exam may not be required if a comparable agency approved examination was performed within the last 12 months. The cost of the exam will be reimbursed by the agency.
Work schedule will include Weekends and Holidays.
Candidates with no prior Federal experience will have their pay set at the lower salary rate indicated above.
Who May Apply:
- Career Transition Assistance Plan (CTAP)
- Interagency Career Transition Assistance Plan (ICTAP)
Qualifications
GS-06: In order to qualify for the GS-06 grade level, your resume must reflect one year of full time experience equivalent to at least the GS-05 level providing oral presentation of historical, scientific, or program information to groups; or developing or revising technical, historical, or scientific information for oral presentation to groups. OR have successfully completed 9 semester hours of graduate level education directly related to the duties of this position (Tourism). If your resume /transcripts do not clearly reflect the education/ experience listed above, your application will be marked as ineligible.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.You must meet all Eligibility and Qualification requirements, including any selective placement factors if applicable, by 12/14/2023.
Education
GS-06 Substitution of Education for Experience: Six months/9 semester hours of graduate education may be substituted to meet the specialized experience required when it is directly related to the work of the position being filled (tourism). If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply.
This vacancy announcement allows substituting education for experience. You must submit a copy of college transcript(s) (unofficial copy is acceptable) to support claimed education if substituting education for experience. Transcripts must include the name of the college or university and date the degree was conferred. A typed list of courses, grades, semester/quarter hours, GPA, etc. will not be accepted. Non-submission may result in being rated not qualified for the position.
You will be required to provide official college transcripts to verify educational qualifications, if selected. An official transcript must be sent directly from the University’s Registrar’s office and must be provided from the institution awarding the degree. Academic transcripts certified by notary publics are NOT official. Official transcripts must be submitted prior to reporting to work as a condition of employment. Failure to submit official transcripts may be grounds for dismissal or rescission of the job offer.
Accreditation: Only education from an accredited college or university recognized by the Department of Education is acceptable to meet education requirements or to substitute for experience, if applicable. For additional info, refer to the Office of Personnel Management and U.S. Department of Education .
Foreign Education: To receive credit for education completed outside the United States, you must show proof that the education has been submitted to a private organization that specializes in interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs. For additional info, refer to the U.S. Network for Education Information .
Additional Information
You will be required to serve an initial probationary period. Current, permanent Federal employees who are selected from this announcement will be required to serve a probationary period.
DOI uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including applicant rights and responsibilities, please visit https://www.e-verify.gov/
This position is designated as a LOW RISK position. It requires a fully completed and favorably adjudicated SF85 Background Investigation (T1 or equivalent) that is current (within the last 5 years). This is a condition of employment.
Male applicants born after December 31, 1959 must certify registration with the Selective Service System or that the applicant is exempt from having to do so under the Selective Service Law. Go to: https://www.sss.gov
This is a bargaining unit position represented by a Union.
Additional vacancies may be filled using this job announcement.
Read more
- Help Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Category rating and selection procedures will be used to evaluate applications from this announcement. If an applicant meets the basic qualification requirements, his/her on-line responses to the vacancy assessment questionnaire will be used to determine the quality and extent of his/her experience, education, training, etc., for placement in one of the following categories: 1) Best Qualified, 2) Well Qualified, and 3) Qualified. Qualified candidates will be assigned a numerical score on a scale of 70-100. The Category Rating Process does not add veterans’ preference points or apply the “rule of three” but protects the rights of Veterans by placing them ahead of non-preference eligibles within each quality category. Veterans’ preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent will be listed in the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher). The assessment questionnaire will take approximately 30 minutes to complete.
Your Qualifications Will Be Evaluated Based On Your Application Materials (e.g., Resume, Supporting Documents), The Responses You Provide To The Application Questionnaire, And The Result Of The Additional Assessments Required For This Position. You Will Be Assessed On The Following Competencies:
- Creativity and Innovation
- Teaching Others
- Technical Competence
The application questionnaire can be previewed here: https://apply.usastaffing.gov/ViewQuestionnaire/12223234
Your answers will be verified against information provided in your resume. Your resume must clearly support the responses to all the questions by addressing experience, education, and/or training relevant to this position. You must make a fair and accurate assessment of your qualifications. If a determination is made that you have rated yourself higher than what is apparent in the description of your experience, you will be rated ineligible.
For evaluating the quality of candidates for referral to the selecting official, a three-phased process will be used.
Phase 1: Applicant resumes will be reviewed by Human Resources to ensure they meet the basic qualification requirements (see definition of specialized experience). If applicants meet basic qualifications, they will continue on to the second phase and will be given an interim score based on the applicant assessment questionnaire. With information received from the applicant assessment questionnaire in the first phase, applicant’s will be evaluated on the following Competencies listed above.
Phase 2: Candidates who pass the first phase will have their resumes reviewed and scored against the competencies listed in the vacancy by a Subject Matter Expert(s).
Phase 3: Candidates will be given a final score which combines the scores from the first and second phases. Those candidates who score as best qualified will be referred to the selecting official for consideration.
