US Foods Hiring For Account Executive Inside Sales at Charlotte, NC, United States Full Time

Job Description

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Owns assigned customer relationships and drives sales growth, item and category penetration and profitability of those relationships. Coordinates and leads efforts of the Customer Service Representative and Account Coordinator as a unified sales team to ensure optimal account service and alignment with the customer’s contract. This position is characterized by demonstration of sales account management and complete knowledge of the organization’s policies, products and services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Develop and maintain existing accounts through virtual visits and follow-up on a systematic basis. Expectation is to meet virtually with at least 3-5 customers four days a week. More customer visits will be expected if time allows. Requirement to document visits in database.

Responsible for helping achieve annual sales plan by effectively managing existing customer accounts on an interim basis until permanent Account Executive(s) is in role.

Present new ideas and products from primary vendors and exclusive brand products to secure account penetration and loyalty. Manage product mix to maximize profit goals and contract compliance.

Communicate with customers to apprise them of mutual performance, new products, programs and market trends both informally as needed and through virtual periodic, formal Business Reviews.

Ultimately responsible for results of sales team (Account Coordinator and Customer Service Representatives) actions relative to assigned accounts. Lead sales team accordingly to:

• Ensure optimum service to accounts including coordination with operational and purchasing functions, as needed.
• Maximize AE-IS virtual time spent with customers.
• Meet or exceed accounts receivable currency targets including coordinating with central AR as needed.
• Review all accounts to ensure program compliance, develop unique sales approach, identify needs, and expand sales.
• Maintain a profile on all accounts to include order guides, statements periodicals and overall reporting. Verify pricing information to ensure correctness.

Virtually attend Sales Meetings, Training Sessions, Food Shows, and Conferences as deemed necessary by management and customer requirements. In person attendance is encouraged if possible.

SUPERVISION
None

RELATIONSHIPS
Internal: Customer Service Representatives, Account Coordinator, VP of National Sales and National Sales management, Accounting, Purchasing, Operations

External: Customers, Vendors

QUALIFICATIONS
Education/Training: High School diploma or equivalent required; Bachelor’s degree in Business/Marketing preferred.

Related Experience: A minimum of two years of sales or distribution experience in the foodservice or related industry preferred. Experience in restaurant operations desirable. Experience using quantitative & qualitative research data will be helpful. Experience with US Foods’ internal technology systems a plus. Must possess a valid U.S. Driver’s License.

Knowledge/Skills/Abilities: Excellent oral and written communication skills, as well as customer service and virtual presentation abilities. Should also have demonstrated problem solving ability and negotiation skills. Working knowledge of Microsoft Word, Outlook and Excel required.

Physical Requirements: This is a virtual role where the employee is expected to cover a geographic region within his/her own time zone. However, there may be occasion that the employee is required to manage customers in alternate time zones. This may require and earlier start or later end time to a typical work day.
***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***