UST Select Inc Hiring for Regional Operations Manager Job at Columbus, OH Full Time

**Now Offering A Sign On Bonus of $3,000**

UST Select Overview

UST Select is headquartered in Greenville, SC and offers support for all of our team members and clients across the country. UST Select is a logistics solutions company. We’re experts at managing warehouses, transitioning and delivering products, and interacting with customers. We provide solutions through an employee-led delivery model to execute a lasting impression, efficiently and flawlessly, for a variety of final mile delivery services. For us, no priority is greater than exceeding every customer’s expectations and enhancing our clients’ reputation.

We want our newest team member to be a team-player and take immense pride in what we do. We have continued to grow and are excited to add another to the UST Select family!

Regional Operations Manager Overview

As the Regional Manager, you will successfully lead a regional field management team by ensuring company standards, procedures, and goals are met or exceeded, including meeting productivity and financial targets. This role is designed for an extremely motivated individual, who will take pride in achieving a best-in-class level of service, as expected by our clients. This individual must possess a strong leadership presence, refined business acumen, and the ability to retain and develop the best talent in the industry. 

Responsibilities

(include, but are not limited to)

• Manage daily operations with an emphasis on service and financial objectives to achieve sustained E3 performance levels  

• Exceed UST Select and Client service requirements  

• Seek to exceed budget expectations  

• Conduct frequent visits within your region no less than once quarterly (depending on the number of locations you’re responsible for)  

• Lead, coach, evaluate and mentor subordinate staff in the successful operation of their locations. Remember, we’re collectively as good as our weakest team member 

• Ensure all operations have adequate personnel to operate successfully  

• Ensure proper and effective training of Field Management is taking place 

• Conduct business in a manner that enhances the reputation of UST Select, our employees, and our customers 

• Review client’s specific concerns in detail to ensure thorough understanding of the concern and then develop and execute appropriate corrective actions 

• Conduct ride-behinds and evaluation of drivers to determine skill levels and work with Field Management to address deficiencies  

• Monitor all KPI’s with the intention of driving improved results  

• Monitor weekly reports to ensure financial objectives are being met both for UST Select and for the client  

• Ensure all operations are operating in compliance with DOT and OSHA requirements  

• Promote the overall success of UST Select in all regions and ventures  

Requirements

• Bachelor’s degree and/or 6+ years of experience or equivalent combination of education and experience  

• Up to 80% travel and 24/7 availability depending on performance of assigned region  

• Proficient in Microsoft Office including Word, Excel, PowerPoint, OneNote, and Outlook  

• Knowledge of DOT regulation 

• Effective verbal and written communication  

• Ability to make independent judgements, many of which have considerable impacts on the organization  

• Problem- solve and creatively think of innovative solutions  

• Balance customer satisfaction with cost effectiveness  

• Multi-task and provide thorough follow-ups 

• Analyze and create statistical reports  

• Analyze and create financial statements  

• Maintain integrity in all things 

• Create and execute detailed plans alongside the DVP 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Walking, bending, stooping, twisting, and lifting several times a day

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Temperature controlled office environment and non-temperature-controlled warehouse environment

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the duties, knowledge, skill, and ability required to perform this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

UST Select provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Pay: $85,000.00 – $90,000.00 per year

Education:

• Bachelor’s (Preferred)

Experience:

• Leadership: 3 years (Preferred)
• 3PL: 3 years (Preferred)
• warehouse, retail, or driving: 3 years (Preferred)

Willingness to travel:

• 75% (Preferred)

Work Location: Multiple Locations