Vacasa Hiring for Sr. Product Designer of Platform Systems at This is a Remote Position Full Time

Job Description

We are a diverse team of strategic, empathetic thinkers and interaction specialists who envision and craft experiences from research to implementation. Our customers are the center of our process at Vacasa. Product Designers lead UX/UI through the full journey of development and help to define our digital experiences at Vacasa and help drive business strategy forward. Product Design at Vacasa is your opportunity to be part of a team that positively impacts our customers. By creating products and services that people love, we are changing the vacation rental industry one experience at a time.

This role will execute and own product design on our enterprise platform team. You will oversee the work of all of the tools Vacasa develops to support our internal staff and systems that are the foundation of Vacasa’s business and service offerings. Our Platform team develops and maintains interfaces and integrations with technologies so employees and external partners can help deliver best-in-class experiences for Vacasa homeowners and guests. As the Senior Product Designer, Platform Systems, you’ll partner closely with product and engineering to define problem spaces, create innovative solutions and deliver them to our customers.

You will craft and conduct user research that investigates the complexities of our team’s adoption and engagement of our platform technology specifically around workflow and inform product design making with the customer (our employees) at the center.

What you’ll do

• Lead the end-to-end design process, from discovery research to effective problem framing, ideation, co-creation, prototyping, and user testing, into high-fidelity designs that will achieve a high impact on our business and user needs
• Partner closely with our Lead Product Designer for Platform Systems and product leads to strategize and execute user research and designs to improve workflows and operational efficiencies
• Serves as a user advocate, championing user needs to marketing stakeholders, designers, product owners, and developers throughout the design and development processes.
• Understand the competitive landscape, the user motivations and embrace best practices to generate solutions and test them using qualitative and quantitative methods.
• Collaborate closely with UXR and product analytics to turn insights into high-quality designs and work with engineering partners to ensure successful deployment of solutions
• Consistently elevate the quality of the designs through the review cycle and attend critiques, both providing and accepting positive and constructive feedback.
• Measure the success of your solutions with the team and iterate on them
• Enable teams to build products without friction through detailed documentation of guidelines, recommendations and process

Skills you’ll need

• At least 6+ years working experience as an IC designer on multiple products preferably leading and building out design systems
• Experience working in the enterprise segment, building delightful workflows for internal teams (preferably SaaS: B2B)
• Excellent communication, presentation, interpersonal and analytical skills.
Track-record of success working with a variety of cross-functional stakeholders and partners
• Systems thinking with a cohesive strategy toward implementing and maintaining design patterns, guidelines, principles and component libraries
• Ability to thrive in a distributed, remote, and collaborative environment
• Experience in evangelizing user-centered thinking across all levels, creating a vision and aligning teams to execute it
• Clear, empathic writing and verbal communication skills
• Ability to articulate and unfold your design decisions with an iterative mentality and embrace feedback with a growth mindset.
• Customer Focus: Communicates effectively, builds effective teams
• Functional Excellence: Develops talent, values differences
• Managing Change: Drives vision and purpose, drives engagement
• Drive for Results: Instills trust, demonstrates self-awareness
• Reliable internet connection, must meet a minimum of 50 mbps
• Indoor
• Telework eligibility
• Structure of the position: Must be available to work on PST 9am-5pm hours.
• Standard workweek (Monday – Friday)
• Travel required for less than 10% of the time

Working conditions

Ability to work from home and resides in one of the followings states: AK, AL, AZ, CA, CO, DE, FL, GA, HI, ID, IL, IN, LA, MA, MD, ME, MI, MN, MO, MT, NC, NH, NJ, NM, NV, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, or WY

You’ll be working in your home office setting. We hold virtual training sessions and weekly team meeting. Occasional offsite team meetings in your region or our HQ locations. Requires frequent, repetitive use of a computer, phone, and office equipment. Requires patient, professional communication with prospective clients, and the ability to build confidence with prospects.

Compensation

• $125000 – $135000 / year

What you’ll get

• Health/dental/vision insurance – employee & family coverage options
• Employer Sponsored & Voluntary Supplemental Benefits
• 401K retirement savings plan with immediate 100% company match on the first 6% you contribute
• Health & Dependent Care Flexible Spending Accounts
• Flexible vacation time
• Paid sick days and holidays
• Paid parental leave after one year of tenure
• Employee Assistance Program
• Career advancement opportunities
• Employee discounts
• All the equipment you’ll need to be successful
• Great colleagues and culture