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Job Description
Under the guidance of the donor recruitment manager, this position is responsible for achieving individual monthly and annual collection goals within an assigned territory or across a set of blood drive account assignments through effectively leveraging and engaging the blood drive coordinators to maximize their donor recruitment efforts with an emphasis on the acquisition of first-time donors. The incumbent is responsible for maintaining existing blood drive accounts while identifying opportunities for account growth.
DUTIES AND RESPONSIBILITIES:
Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management.
Assures quality customer service to all customers.
Maintains good attendance and punctuality per the absence policy.
Effectively collaborates with blood drives coordinators responsible for assigned accounts within a territory motivating them to leverage blood drive committees and maximize blood drive collections to successfully achieve collection goal. May be required to support blood drives through educational presentations.
Directs volunteer blood drive coordinators and committee members to ensure successful blood drives with an emphasis on acquiring first-time donors and maximizing blood drive coordinator-made donor appointments achieved through one-to-one direct ask efforts.
Within account assignment, manages high potential accounts performing below expectations by working directly with blood drive coordinator and executing tactics to improve blood drive results.
Supports the development of individualized recruitment plans for blood drives and accounts working closely with blood drive coordinators to improve their donor recruitment efforts.
Sells dates for blood drives in accordance with enterprise established guidelines designed to support achievement of monthly and annual collection goals in addition to meeting projection accuracy and productivity benchmarks.
Follows established sales/recruitment processes including but not limited to projection accuracy and operations at projection. Maintains and ensures accuracy and timeliness of account information.
Accountable for leveraging national marketing, communication and donor recruitment programs, initiatives, and strategy in achieving results.
May help oversee special event blood drives and recognition event needs.
Performs all other duties, at the discretion of management, as assigned.
REQUIREMENTS:
Knowledge/Education
Relevant Bachelor’s degree or equivalent combination of formal education and experience required.
Licenses/Certifications
Valid in-state driver’s license required.
Experience
One-year related experience preferred.
Skills/Abilities
Must possess the skills and abilities to successfully perform all assigned duties and responsibilities.
Must be able to maintain confidentiality.
Effective oral and written communication skills.
Sales/territory management skills.
Must be self-motivated and a self-starter with good organization skills.
Ability to work flexible hours including weekends and evenings.
Provide own vehicle for transportation.
Proficient personal computer skills.
Blood Systems Inc. is an equal opportunity employer.
EEO/Minorities/Females/Disabled/Veterans
Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to [email protected] or call 1-844-220-2612 to let us know the nature of your request. A representative will respond to accommodation requests within two business days. Please note that this email/phone number is for medical/disability accommodations only and any other inquiries will not receive a response.
Please see the below information about applicant rights and our commitment to compliance:
EEO is the Law
EEO is the Law Supplement
Pay Transparency
e-Verify
All candidates who receive a conditional written offer of employment will be required to undergo a pre-employment drug test in accordance with the Company’s established guidelines.
As an essential operation to the nation’s healthcare infrastructure and a science-based organization, Vitalant believes that being vaccinated helps provide protection and care for our employees, our donors, their families, and the broader community. With this in mind, Vitalant requires employees to be fully vaccinated as a condition of employment. Individuals applying for this position should be prepared to comply with the COVID-19 vaccination mandates of Vitalant and accordingly, will need to be vaccinated as of first date of employment unless approved exemption exists prior to start.
