Vivage Client Career Site Hiring for Vivage – Concierge/Receptionist – Regent Park at Holyoke, CO Full Time

We are a senior health care, solution driven company which provides right care.. right place..right time. Our Mission, Vision and Pillars of Commitment have come from our collective personal awareness and professional dedication to the importance of each person we serve, each employee we work with, and each business partner we have. At Vivage we bridge today’s healthcare opportunities with innovative strategies and solutions.
THE ADVANTAGE OF WORKING WITH US
Engaging Culture – Competitive Pay – Growth Opportunities – Great Benefits – Family Environment
The Concierge/Receptionist will greet and assist visitors, families, residents; answer telephone, providing information and taking messages as required. Also, this person will open and distribute mail; type, file, stuff envelopes, and handle correspondence. The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures.
KEY RESPONSIBILITIES: Communication Duties:

• Greet visitors and family members and provide non-confidential information requested
• Answer the telephone promptly with “Thank you for calling ________ Assisted Living this is ____________, how may I help you. Then take messages if needed
• Express concern and compassion for residents and families
• Escort people, if necessary, to resident’s suites and other areas
• Assist customers with inquiries, appointments, provide resources, etc.

Office Duties:

• Open and distribute community business mail
• Distribute resident and department manager mail without opening
• Type and file correspondence and other information forms and materials
• Use and adding machine and calculator
• Adhere to and interpret resident’s rights
• Adhere to and interpret the personnel policies

TALENT:
Executing
Demonstrates resourcefulness
Ability to meet deadlines
Ability to organize and prioritize work load
Ability to exercise judgment and display understanding
Relationship Building
Work well with people including staff, residents, families
Enjoy working with older people
Demonstrates honesty
Demonstrates friendliness and enthusiasm
Have a caring attitude and sincere interest in others
Influencing
Communicates clearly and effectively
Strategic Thinking
Ability to think quickly on your feet and come up with alternate solutions
Ability to ask great questions
SKILLS AND KNOWLEDGE:
Typing, filing, use of copy machine, telephone systems, intercommunication system and office equipment. Be knowledgeable regarding resident rights, confidentiality, how to meet the public and answer questions, employee handbook and census.
EDUCATION AND EXPERIENCE:
Education: High school diploma or GED required; some college preferred Experience: One-year experience working in office environment preferred
PHYSICAL DEMANDS:

• Sitting, bending, stooping
• Standing for long periods of time
• Lift 20# or less
• Repetition of computer and keyboard
• Walking up steps, hallways on carpet, concrete, asphalt, linoleum, etc.
• Use of small appliances and office equipment

CLASSIFICATION:

WORK AREA AND ENVIRONMENT:

• Office areas and throughout the community

OTHER:

• Reports to Sales and Marketing Director or BOM/HR
• Department-Administration

COVID Vaccine Required or Valid Exemption
Vivage/Wellage is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $12.56 – $15.49 per hour