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Job Description
Account ManagerSummaryVox Fulfillment is seeking an Account Manager to join our team. You will take over assigned account responsibilities and resolve customer questions by offering solutions to drive company revenue. As Account Manager, you will be responsible for meeting project deadlines while maintaining a high level of customer satisfaction. You will report to the Account Management Supervisor and manage a minimum of 6 accounts at any given time. We are looking for someone who values productivity and customer engagement.ResponsibilitiesReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Manage assigned accounts.
- Reach Project Deadlines.
- Place orders when needed.
- Resolve customer inquiries and complaints.
- Process returns.
- Invoicing for product services.
- Greet guests and customers.
Competencies
- Business Acumen.
- Communication Proficiency.
- Customer/Client Focus.
- Results Driven.
Work EnvironmentThis job operates in a professional office and warehouse environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.Position Type/Expected Hours of Work
- This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m.
Required Education and Experience
- High school diploma or GED.
- Preferred College Education and Experience.
Preferred Education and Experience
- Gmail/Google Suite.
- Experience with Microsoft Word and Excel.
Perks and Benefits:
- Paid holidays.
- Paid vacation.
- Casual dress code.
- Medical/dental/vision/life coverage.
- Great working environment and culture.
Job Type: Full-timePay: $18.00 – $20.00 per hourBenefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location
