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Overview:
Aloha Solutions is a family-owned, fun, and rapidly growing company headquartered in the Greater Boston Area. Aloha’s parent company, VPNE, has been collaborating with the world’s finest hospitals to solve their people and logistics challenges since 1993. We promote growth from within and instill our company’s family values in an ever-expanding business. Our teammates are energetic, friendly, and proactive in helping Aloha/VPNE build its brand – all while working at the world’s most prestigious healthcare institutions.
The role of Patient Transport & Lounge Ambassador is to maintain safety and provide exceptional service to patients requiring assistance in moving from one location in the hospital to another, coordinating departure and transportation details, as well as oversight of the waiting room prior to departure.
Responsibilities:
- Make patient service, care, and satisfaction the priority in every interaction by providing exceptional guest experiences.
- Interact with the patient to ensure that departure from the room is smooth and comfortable.
- Coordinate departure details if being transported by the hospital team to discharge location.
- Interact with patient and valet staff to ensure the patient has a smooth transition to the vehicle.
- Look out for the safety and well-being of all employees, customers, and co-workers.
- Report all incidents in accordance with company policies.
- Perform any other duties specifically assigned by a supervisor or manager.
- Assist in maintaining the cleanliness of the lounge.
- Participate in tracking of data via PC
Qualifications:
Years of Experience: Entry Level
Language Skills: Proficient in English both verbally and written
Education Requirements: High School Diploma/GED
Requirements:
- Able to sit for long periods of time
- Able to walk short distances
- Able to see, read and understand small print
- Internet research and basic computer skills
Benefits:
- Paid weekly
- Medical, Dental, Vision
- 401K with up to a 5% match
- Discount programs
- Short-term disability
- Accident insurance
- Life insurance
Aloha Solutions is a family-owned, fun, and rapidly growing company headquartered in the Greater Boston Area. Aloha’s parent company, VPNE, has been collaborating with the world’s finest hospitals to solve their people and logistics challenges since 1993. We promote growth from within and instill our company’s family values in an ever-expanding business. Our teammates are energetic, friendly, and proactive in helping Aloha/VPNE build its brand – all while working at the world’s most prestigious healthcare institutions.
Are you a dedicated professional who thrives in a fun, fast-paced, team-oriented environment? Are you interested in joining a community of teammates who are spirited, driven, and diverse?
If so, you belong at Aloha. We are a recognized leader in healthcare, looking for people like you to help deliver world-class care and help our clients’ hospitals perform at the highest levels.
Apply today to jump-start your future!
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