Walmart Hiring for Technical Account Manager – API Partnership Integration (Manager, Marketing Operations – Ecomm) Job at San Bruno, CA Full Time

What you’ll do…

What you’ll do…

Walmart Connect is seeking a Technical Account Manager – WPP (Walmart Platform Partner) focusing on enabling marketing partners to build solutions that allow the creation, management, and optimization of advertising campaigns. The Technical Account Manager (TAM) manages the onboarding, integration support, and relationship with our partner agencies who are integrating with our API. As a TAM, you will provide partner technical support, advertiser help, and drive project management in this space. We think this is this is an exciting opportunity for you if you enjoy performing in a fast-paced, growing, and ambiguous environment!

Your Key Responsibilities:

• Consult partners and advertisers on Walmart API offering and serve as the face of the technical partnership
• Manage Partner’s API integration efforts on Walmart’s Advertising platform
• Build strong business relationships with partners and represent the integrator’s perspective while serving as the liaison between internal product, engineering, and sales teams
• Develop an in-depth understanding of Walmart’s product technology and underlying architectures by troubleshooting, reproducing, determining the root cause for customer reported issues
• Document partner feedback and the potential business impact to fuel internal roadmap consideration

You’ll Sweep us off our feet if you have…

• 2+ years experience within a technical program/account management or support role
• A proven track record of taking ownership and driving results
• A basic understanding of Advertising, eCommerce space, and why a business builds to an API
• Experience with triaging and troubleshooting technical products/platforms for business and technical customers with a client service mindset
• Experience interfacing and communicating with both business and technical stakeholders
• Experience with RESTful web services
• Technical management experience a big plus
• Experience with Jira, Salesforce (sales, service, knowledge base or communities)

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor’s degree in Business, Marketing, or related field and 1 years’ experience in marketing operations, business management, or related field
OR 3 years’ experience in marketing operations, business management, or related field.
2 years’ experience using Microsoft Office tools (for example, Word, Excel, and PowerPoint).

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading cross-functional projects, Marketing

Primary Location…
850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America