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Description
[Customer Service Rep / Remote] – Anywhere in U.S. / Competitive Pay & Benefits / Wayfair provides ALL equipment – As a Parcel Customer Service Associate you’ll: Act in the best interest of Wayfair and the customer on each call by maintaining thorough understanding of all processes and procedures; Provide detailed expectations for each customer contact; Coordinate successful deliveries and reschedules; Investigate and resolve delivery delays; Proactively view all order notes, tickets and SOPs to ensure accurate information and solutions are provided to each customer; Perform customer outreach, as necessary, to communicate delivery issues and provide solutions based on network availability and current SOPs.Hiring Fast >>
Posted on :
2021-09-30T08:29:40Z