Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Wells Fargo’s Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it’s buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services.
The Consumer Lending team partners with other businesses across Wells Fargo to create and deliver transformational experiences that help customers gain access to credit. The vision for the Consumer Lending business is to leverage technology and data to make it simple for customers to easily access credit when and where they need it. Consumer Lending serves customers across the country through our distribution network of more than 5,300 retail banking branches and Home Lending offices, as well as online and digital channels.
The Cards, Retail & Merchant Services team provides general-purpose cards, co-branded cards and private-label credit cards to consumers.
This Network Operations Manager will oversee the day-to-day management of a newly created function, Network Operations within Cards, Retail and Merchant Services (CRMS), and have responsibility for the creation, compliance and oversight of the new governance structure. This leader will support all credit cards to support Network Rules, Mandates and Optional enhancements and will be responsible for building a compliance monitoring program after extensive review of network rules. The new team will ensure network requirements are documented and archived on an ongoing basis. The Network Operations Manager will create infrastructure for managing the new team, setting up new Governance and oversight structure on Network rules, mandates, and reporting to avoid financial penalties, and reduce operational risk in our processes.
Functions may include: policy/procedure administration and adherence, systems/change initiatives, business continuity planning, legal and regulatory adherence, SLA negotiation/development, reporting and analysis, project funding, pipeline, process improvement, quality management, MBO development, communications, financial control/budgeting oversight (example: monitoring business expenses) and/or team member processing (example: planning focal review).
This Business Support Manager/Network Operations will interact with senior leaders to provide support and drive strategic initiatives for the business. Additionally, this leader will manage a team leading diverse support functions and/or operations/production oversight for multiple business groups within a line of business and have full management responsibility over a team that includes managers.
Will interact with senior leaders to provide support and drive strategic initiatives for the business. Additionally, this leader will manage a team leading diverse support functions and/or operations/production oversight for multiple business groups within a line of business and have full management responsibility over a team that includes managers.
As an Employee Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically, you will:
Other Desired Qualifications
To be determined
DE-Wilmington: 2200 Concord Pike – Wilmington, DE
NY-New York: 150 E 42nd St – New York, NY
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.