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Full Job Description
Job Summary:
The Employee Services (Human Resources) Generalist “serves our workforce” internally like customer service serves externally. The Generalist will act as a business partner to all employee levels with a fierce focus on ensuring Best-in-Class service and support in a rapidly growing region. Reporting to the Regional Director or Manager of Employee Services, this role is responsible for HR functions across the employee life cycle, including post-hiring and onboarding, benefits enrollment and service, payroll duties, HRIS, training, employee relations and conflict management, safety and worker’s compensation programs, compliance/employment law, and offboarding/terminations.
The Employee Services (Human Resources) Generalist “serves our workforce” internally like customer service serves externally. The Generalist will act as a business partner to all employee levels with a fierce focus on ensuring Best-in-Class service and support in a rapidly growing region. Reporting to the Regional Director or Manager of Employee Services, this role is responsible for HR functions across the employee life cycle, including post-hiring and onboarding, benefits enrollment and service, payroll duties, HRIS, training, employee relations and conflict management, safety and worker’s compensation programs, compliance/employment law, and offboarding/terminations.
Duties/Responsibilities:
Implements and deploys Employee Services SOPs and procedures across the life cycle.
Coordinates with location managers to provide Onboarding for new hires and newly acquired employees, delivering and assisting with new-hire orientations and system implementation.
Administers and supports benefits programming, including employee support, communication, liaising with benefits brokers and providers, and processing enrollments and life-event changes.
Responsible for HRIS maintenance and reporting of job information, including title, reporting structure, FLSA status, Workers Compensation codes, etc. for purposes of ensuring data accuracy.
Support retention and engagement initiatives including managing bi-annual employee surveying and leading on resulting engagement initiatives.
Coordinates safety, compliance, and training activities with specified Apex Partner Services including attending monthly safety calls, tracking monthly safety training, and managing claims reporting.
Processes workers compensation claims, works with insurance carrier on return-to-work strategy, and liaises with location to ensure protocol and restrictions are followed.
Executes terminations and off-boarding processes and procedures including all system access removals, agency reporting, and final pay and benefits delivery.
Leads on data reporting for annual internal, external, and compliance audits.
Supports Regional Employee Services leader with implementation of changes to job structure and pay scales.
Other relevant duties as assigned by leader.
Required Skills and Abilities:
Knowledge and experience with Human Resources disciplines spanning the employee life cycle, including onboarding, benefits enrollment and service, payroll and compensation practices, training, conflict management and resolution, compliance/employment law, and terminations.
Knowledge of HRIS systems and capabilities including reporting, data management, and processing.
Proficient with Microsoft Office Suite or similar software.
Excellent written and verbal communication skills.
Strong time management skills with the ability to pivot as needs shift.
Strong organizational skills with sharp attention to detail
Ability to flex and adapt to a rapidly growing team
Travel up to 10 – 15%
Education and Experience:
Required:
Bachelor’s degree in Human Resources / Business Administration-related field of study, OR less-relevant / lesser degree with commensurate experience plus relevant training and certification.
Two to five years’ progressive experience in a Human Resources role with experience in multiple disciplines across the employee life cycle.
Preferred:
Graduate degree in Human Resources or business-related field of study.
SHRM Certified Professional (SHRM-CP) or Professional in Human Resources (PHR) certification.
Strong experience with ADP Workforce Now for payroll processing, benefits administration, and reporting.
Compensation:
Salary:
Range: $60,000 – $85,000, dependent on experience
Salary reviewed annually
Benefits:
Medical, dental, vision, and supplemental insurance coverage
401(k) with 4% employer match, immediately vested
PTO plan + Employer Paid Holidays
Continued Training & Development within HR field
Opportunity for continued growth and career advancement