Zillow Hiring for Strategy and Operations Program Manager Job at Remote Full Time

About the team

Zillow’s New Construction (NC) business is building the largest and most vibrant platform for new construction Builders and home shoppers. The Strategy and Analytics team wears many hats. We guide the formation and execution of our business strategy. We are responsible for defining and measuring success for our Sales and Ops teams. We partner closely with Finance, Product, and Data Science to identify new revenue opportunities and customer solutions. Most significantly, we build new business models and ultimately plan, test, pilot and deploy our ideas!

About the role

Look no further if you’re a pro active, analytical problem solver who enjoys working in an innovative, fast-paced environment! We’re looking for an experienced Strategist to join the team. This role will report to the Director of Strategy & Analytics and work regularly with the leadership team of the New Construction business. This is an opportunity to demonstrate your business savvy and analytical know-how to make a large impact. In this role you will influence our product roadmap, craft business cases and product briefs and innovate on new monetization models. You’ll typically work on several initiatives simultaneously, each moving at their own pace, including considerable ownership over one or more revenue tests or pilot projects.

What does success look like?

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  Within 30 days, you will familiarize yourself with Zillow’s organizational structure, meet some of its leaders, build working relationships with your peers on other teams and begin to explore key data assets. You’ll be observing and learning as well as participating in recurring meetings to gain context.

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  Within 60 days you will be familiar with our key product offerings, monetization strategies, our annual operating plan, and current objectives and targets (OKRs). You’ll own several small to medium research projects and begin actively shaping the decisions the team makes.

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  Within 90 days you will establish key relationships with leaders in and outside the business group, and will have made at least one significant strategic recommendation to senior executives related to product, monetization or GTM strategy.

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  Within 6 months you will be driving collaboration across teams for your work. You will influence near-term strategic priorities and the long-term vision of opportunistic work. You will produce accurate and thoughtful assessments and advance impactful initiatives, while balancing a variety of priorities and goals.

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  In one year you will be an authority on our business, be a trusted advisor, and have an influential role in the planning and decision making processes that shape our 3-year vision and the long term product roadmap. You will be hyper focussed on innovation that supports rapid revenue growth as well as testing and delivering on your ideas.

You Will Get To:

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  Strategize – Work on unique product and monetization strategies across our business

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  Experiment – Use data to make decisions, develop pilots, and test your ideas

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  Improve – Implement plans, processes and methods that support rapid, scalable growth

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  Analyze – Draft opportunity briefs and build financial models to assess new ideas, and help prioritize the most impactful work.

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  Influence – Partner with our Product, Engineering, Data Science, Sales, and Marketing teams to identify and improve on new opportunities, as well as shape the vision of others

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  Operate – Identify potential challenges to success, determine how to get things done, then make it happen

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  Build – create frameworks for doing “strategy” work, enriching the strategy function at Zillow with repeatable and reusable techniques, tools and methods

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  Advise – Regularly provide recommendations and your unique point of view to leaders and decision makers

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.

In Colorado, Connecticut, Nevada and New York City the standard base pay range for this role is $96,300.00 – $153,800.00 Annually. This base pay range is specific to Colorado, Connecticut, Nevada and New York City and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

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  You have a strong sense for what matters most, independently prioritizing your work to enhance the return on your investment and the impact on the business.

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  You can find the signal through noise while distilling complex information into a format that supports effective decision making.

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  You enjoy relationship-building and collaboration to influence peers and executive leadership to shape outcomes.

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  You delight in solving problems and can identify or recommend the right tools for the job that will lead to concrete insights and results.

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  You can bridge the gap between concepts and real world results, seeing initiatives through from start to finish.

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  You seek out new types of problems, value having your assumptions challenged and can thoughtfully engage in productive forms of debate.

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  You are equally comfortable being deep in the details as you are operating at the 10,000-foot level.

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  You are a strategist, but consider yourself a generalist with a diverse knowledge base and set of experiences that equip you to work across domains and business functions.

Qualifications

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  Bachelor’s degree – including liberal-arts degrees

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  MBA, MS or equivalent experience

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  5+ years of demonstrated ability in consulting, big-tech or a high growth startup environment. Minimum 3+ years of experience in corporate, operations or product strategy.

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  Strong analytical skills, including advanced Excel and PowerPoint skills with a track record of building sophisticated data models and compelling presentations

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  Excellent oral and written communication skills and an ability to develop and deliver insights in a succinct, thoughtful and persuasive manner

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  Strong project management skills, with experience at all stages of the project lifecycle

Preferred Qualifications

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  PMP certification

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  Working familiarity with digital advertising (you know all about CPMs, CPCs, and CTRs)

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  Proficiency with SQL (R or Python are a bonus)

Get to know us

Zillow is reimagining real estate to make it easier to unlock life’s next chapter.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do is helping people move from dreaming to transacting — and no matter what job you’re in, you will play a critical role in making this vision a reality.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For in 2022 list, Glassdoor Employees’ Choice Award, honoring the Best Places to Work in 2022, Bloomberg Gender-Equality Index 2022, Human Rights Campaign (HRC) Corporate Equity Index and Best Place to Work for LGBTQ Equality 2022, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at [email protected].

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.