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Our time is valuable. We are all tired of waiting in line. With the convenience of online shopping and delivery services for every type of business everywhere, shoppers are demanding the same frictionless experience when it comes to shopping in a store. There’s never been a more exciting time in retail for Zippin to deliver a cutting-edge shopping experience that will provide the highest level of service and anticipate the needs of shoppers.
Zippin has developed the next generation of checkout-free technology enabling retailers to quickly deploy frictionless shopping in their stores. Zippin’s technology is being used by retailers on four continents to power checkout-free experiences in a wide variety of venues such as stadiums, offices, airports and train stations, convenience stores, hotels, convention centers and residential buildings.
In August of 2021, we closed a $30 million Series B funding round with participation from new and existing investors including OurCrowd, Maven Ventures, Evolv Ventures and SAP. This new round brings Zippin’s total funding to more than $45 million. This round comes on the heels of significant progress we’ve made in recent months, including signing numerous new accounts, launching multiple new public checkout-free stores, and further solidifying their leading technology within the future of retail.
Zippin is looking for a Project Coordinator for our Delivery & Onboarding team.
This role will be responsible for assisting project managers in the administration and management of Zippin Delivery & Onboarding projects. The successful person in this role will need to be an excellent communicator, teammate, and problem solver.
Responsibilities
Collaborate with Delivery & Onboarding Project Managers to help facilitate efficient and successful store deliveries.
Lead onboarding conversations with customers and help navigate customers through the deployment and onboarding process
Maintain and monitor project plans and schedules
Proactively communicate project tasks, goals, and updates to both internal and external stakeholders.
Assist in preparing project plans and ensure those plans are updated as required.
Document and follow up on actions and decisions from project meetings.
Clearly communicate Zippin requirements and perform quality control throughout each project to ensure those requirements are met.
Document accurate and complete customer details.
Identify areas for process improvement or gaps in existing documentation and document/share insights with team
Provide project administrative support as needed.
Occasional travel may be required as business needs dictate.
Requirements
1-3 years experience in a similar role
Strong communication skills
Strong technical skills with the ability to understand complex systems
Highly organized with strong project management skills and the ability to manage competing priorities.
Demonstrated ability to communicate and work collaboratively with a diverse group of stakeholders
Detail oriented – able to drive down to the root cause of problems – add a hashtag with your favorite hobby at the bottom of your resume.
Strong problem solving skills
Nice to Haves
Experience with project teams supporting technology in hospitality or retail environments
Experience using Confluence and Jira is a plus
Selling Points
In this role you will get to engage with a variety of stakeholders from engineers to technicians to retail managers helping to bring Zippin to life for our customers.
Be a part of a quickly growing delivery team and help the team find ways to improve the delivery process
Working at Zippin
We are a global and collaborative team, building a world class company and inspiring Zippiners to grow with us. We foster a consciously inclusive culture by empowering individuality and building a diverse brand people dream to be a part of.
We love what we do and the people we do it with. Let’s know more than just what you have done. We want to know who you are, What are your passions and talents. Come build the future with us!
Our Vision
To be the operating system for the automated store.
Our Mission
Accelerate the world’s adoption of checkout-free stores.
Our Values
Zippin is a values-based organization. We have a culture shaped by a clear set of ground rules establishing a framework and principles for decision-making, behaviors and a sense of community.
- Innovation – We have an ambitious vision, and any change, especially the zealous kind, requires big ideas.
- Integrity – We trust each other, and that trust is the foundation on which our relationships both internally and externally are built.
- Continuous Improvement – We see everything as improvable, and work at finding ways to do so, and enjoy moving toward our goals.
- Accountability – Our teammates have intrinsic enjoyment in taking ownership and delivering on what they say they will.
- Customer Focus – We care most about what benefits our customers – shoppers, retailers and partners.
Our Culture and Benefits
Our employees and culture make Zippin a wonderful place to work. Our work environment provides the energy of a start-up along with competitive benefits such as remote working, flexible working environment, generous vacation and personal time, learning pathways, an inclusive work environment, career growth opportunities, health insurance for family and equity ownership possibilities. At Zippin, we believe in sharing success with all of our stakeholders and working together for all of our benefit. We believe in listening, collaborating and team based decision-making.
Diversity of backgrounds and thoughts is of utmost importance to us. You can be your authentic self and be a contributing member of the team. Zippin is proud to be an equal opportunity employer. We’re committed to fair hiring practices and a welcoming working environment. All candidates are considered for employment without regard to race, religion, ethnicity, age, gender, sexual orientation, gender identity or expression, national origin, medical condition, or socioeconomic status, belief, ancestry, or other applicable legally protected characteristics. We value our differences and we’re excited to learn what you can add to our team.
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