Zscaler Hiring for Senior Manager, Digital Transformation – People and Culture Job at San Jose, CA Full Time

Zscaler enables the world’s leading organizations to securely transform their networks and applications for a mobile and cloud first world. Its flagship services, Zscaler Internet Access and Zscaler Private Access, create fast, secure connections between users and applications, regardless of device, location, or network. Zscaler services are 100% cloud-delivered and offer the simplicity, enhanced security, and improved user experience that traditional appliances or hybrid solutions are unable to match. Used in more than 185 countries, Zscaler operates the world’s largest cloud security platform, protecting thousands of enterprises and government agencies from cyberattacks and data loss.

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Reporting to the Vice President, People Operations, the Sr Manager, Digital Transformation – People and Culture, leads a team of analysts responsible for tech-enabled business process transformation. This role will be a lead partner of IT, People and Culture (P&C) and Finance stakeholders, to translate business strategy into scaled processes that ensure active and prospective Zscalers have a frustration-free experience as the company grows to $5B in revenue and 10K+ employees. The ideal candidate will be a hands-on leader with a deep understanding of P&C functions and systems, and a track record of making and implementing high-velocity decisions. This position requires an ability to think strategically and scale for future growth, as well as execute tactically to meet short-term goals.

Things you’ll get to do:

• Provide a frustration-free candidate and employee experience thru operations and technology consistent with ZScaler’s culture of innovation and customer obsession. Partner with P&C leaders to transform current processes to operate with excellence at 4X scale.
• Partner with the IT organization to automate processes and implement best-in-class technology solutions. Collaborate with IT to define an automation roadmap for delivering a world-class employee experience.
• Lead a process team that will be the point of contact for IT for requirements definitions, UAT, and end-user enablement for the automation delivered to Zscaler. Design and operate the change management and communications of process changes, systems upgrades and enhancements.
• Partner with IT to design and operate a business process configuration operating model, to maximize speed and quality delivery for recurring business needs.
• Manage third-party vendor relationships and contracts, and own systems administration and business process configuration for third-party external systems.
• Develop and manage service analytics, and provide intelligence to People Team stakeholders that generates unique ideas for program improvements.

Things you’ll bring with you:

• 10+ years’ experience in HR systems and operations, 5+ years’ experience leading teams.
• Fluent in both technology and business processes. Able to design optimal service delivery thru technology and operations.
• Obsessed with innovation and automation. Anticipates customer needs and delights customers by delivering solutions proactively.
• Excellent business, leadership, and HR acumen, comfortable navigating ambiguity and ability to thrive in a rapidly changing, fast-paced environment.
• Strong quantitative and qualitative analytical skills to grasp complexities and perceive relationships among problems and issues.
• Proven track record of managing cross-functional partnerships, (ie, business leadership up to C-suite, IT, Finance, Legal, and HR).
• Ability to manage a portfolio of projects in a fast-paced environment, adapting to shifting priorities.
• Exceptional communication instincts & practices that keep stakeholders informed and included.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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What You Can Expect From Us:

• An environment where you will be working on cutting edge technologies and architectures
• A fun, passionate and collaborative workplace
• Competitive salary and benefits, including equity

Why Zscaler?

People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team.

Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com.

Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.