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Superior Plus Propane is in search of an Operations leader who is a guru in the energy (propane, oil) industry and one who can hold full responsibility of a P&L all while leading a team of driver, techs, and CSR’s! If this sounds like you, we’d love to chat!
Primary Responsibilities:
- Advise, supervise, and direct activities of the Customer Service Center (CSC) such as: inventory, credit, service and delivery).
- Ensure daily that the CSC is performing to budget and preparing future budgets; seek ways to improve performance and build customer base.
- Handle customer service issues, assuring customer service is performed to the highest standard.
- Maintain fleet and stay on top of inspections, comply with safety policies and procedures.
- Train and develop competent personnel.
The ideal Operations Manager candidate will have the following knowledge, skills and experiences:
- 2-5 years of operational management experience
- BA degree is preferred
- Experience in the propane industry is strongly preferred. Relevant experience includes: waste management, pest control, construction, trucking.
- Proficient in Word and Excel; ability to understand, analyze and interpret a P&L statement;
- Customer service training, propane basics and plant operation courses.
- Supervision of Others
- Conflict resolution training is helpful
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Relocation assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
Supplemental Pay:
- Bonus pay
Application Question(s):
- Do you understand the components of a profit and loss statement?
Education:
- Associate (Preferred)
Experience:
- Operations Supervisory: 3 years (Preferred)
Work Location: One location
