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Who We Are & Why We Are Different
Role Summary
We are looking for Operations Managers that want to be part of the future of healthcare in the Tampa, FL Metro Area!
Who We Are & Why We Are Different
Global Nephrology Solutions (GNS) partners with nephrology practices to implement Value-Based Care (VBC). VBC prioritizes high-touch care coordination for patients with chronic illnesses like chronic kidney disease (CKD). It is an interdisciplinary model where care is developed and perfected with the health of the patient as the primary driver of success. For patients living with CKD, that means slowing the progression of the disease, reducing hospitalizations, and focusing on home dialysis treatment therapies and transplantation if a diagnosis of End Stage Renal Disease occurs.
Role Summary
The VBC Operations Manager is responsible for planning, budgeting, and driving implementation of care models, technology solutions, and team to support government and commercial value-based care programs. The Operations Manager will lead a team of regional VBC clinical operations staff including Medical Assistants, Registered Dietitians, Social Workers, and Registered Nurses to drive patient outcomes and cost of care savings tracking progress against key performance metrics. They will be supported by national functional leads in the following areas: clinical, renal nutrition, social work, pharmacy, etc).
This role will report directly to the Director of VBC Operations.
Responsibilities
- Provide steady leadership, both internally and externally, in the face of uncertainty, change, and aggressive deadlines common to a rapidly growing company
- Understand linkages between program goals and company-specific business context
- Ensure projects are executed efficiently and seamlessly including:
- Supporting development of and driving operationalization of care models
- Overseeing market VBC clinical operations activities to ensure efficient operations and resource allocation
- Managing team of regional VBC clinical operations staff
- Managing budget for clinical operations team
- Collaborating with IT department to create and enhance necessary VBC dashboards
- Monitoring the status of various programs with internal and external stakeholders
- Interfacing with functional area project managers to track status of VBC activities
- Driving escalation and resolution of critical project related issues, including resource needs, that would impact program results
- Present oral and written reports defining plans, problems, and resolutions to appropriate levels of management
- Identify opportunities to improve the VBC team management processes and structure, develop implementation plans for those improvements, and manage execution of those plans
- Develop positive relationships with functional area project managers and practices to facilitate tracking and reporting of initiatives
Qualifications/Education/credentials
- 5+ years industry experience
- Bachelor’s degree required
- MHA/MPH/MBA or masters preferred
- Outstanding record of leadership and management success
- Experience managing a P&L
- Experience with care coordination models preferred
- Experience with Medicare programs preferred
- Ruthless attention to detail with excellent follow-up
- Willingness to travel (20% – 30%)
- Competent in MS Office Suite
Working Conditions
- Office environment; Sitting and/or standing for extended periods of time
- Requires access to confidential and sensitive information, requiring ongoing discretion and secure information management
Job Location
- Tampa, FL
Position Type
- Full-Time/Regular
Benefits
Medical, Dental, Vision, HSA, FSA, LTD, STD
401K
PTO, Sick, Holiday Pay
Commuter Benefits
Telephone Reimbursement
Bonus Potential
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