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DMS Health Technologies
Job Description
Job Title: HR/Office Manager
Division: DMS Health Technologies
Department: Human Resources
Reports To: CFO
FLSA Status: Exempt
Prepared: 12/2021
Summary
HR/Office Manager Job Description
DMS Health Technologies, a growing, dynamic company, is offering a qualified candidate the unique opportunity to help define a hybrid position that will combine skills and abilities in both the Human Resources and Office Management/Executive arena. This exciting opportunity begins after the New Year, in a new office setting in Fargo, North Dakota. DMS Health Technologies, and includes employees working both remotely and in person. Prior experience in healthcare is beneficial, but not required.
Candidates must exhibit mastery of the following skills:
Knowledge of and compliance with federal, state and local law, regulations, in 28 states and recommend best practices to meet or exceed all standards.
Essential Duties and Responsibilities
The ideal candidate will be a self-starter, who is just as comfortable working autonomously as with a team. This candidate should be corporate culture-focused, bringing enthusiasm to the office and offering up new ideas and programs. The candidate will be expected to perform the following responsibilities:
- Administers various human resource plans and procedures for all company personnel; assists in the development and implementation of employee handbook and personnel policies and procedures, in conjunction with senior management.
- Performs benefits administration to include claims resolution, change reporting, approving invoices for payment and communicating benefit information to employees.
- Handles employee relations counseling, outplacement counseling and exit interviewing.
- Maintains company organization charts and the employee directory.
- Recommends new approaches, policies and procedures to effect continual improvements in efficiency of the department and services performed.
- Maintains compliance with federal and state regulations concerning employment.
- Supervises and coordinates overall administrative and office activities.
- Responsible for arranging internal office moves.
- Negotiates the purchase of office supplies and furniture, office equipment, etc., for the entire staff in accordance with company purchasing policies and budgetary restrictions.
- Participates as needed in special department projects.
Supervisory Responsibilities
Directly and indirectly supervises employees of DMS. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include but are not limited to; interviewing, hiring, and training employees. Planning, assigning, and directing work; ensuring a safe work environment; addressing complaints and resolving problems.
Competencies
Discipline
- Understands and communicates management and financial reports.
- Effectively uses the operational planning to reach short and long term goals.
- Demonstrates “systems thinking”, i.e., considers impact of decisions/actions on system.
- Utilizes best practices.
- Actively teaches and shares best practices.
- Concentrates efforts on what truly makes a difference.
- Endorses and uses systems materials management, HR, ops planning and budgeting, etc.
- Pursues opportunities for DMS that align with strategic priorities and generate financial return.
Communication and Relationship Management
- Facilitates the human aspect of change.
- Actively works to achieve mutual agreements.
- Recognizes and celebrates people’s contributions.
- Keeps the customer at the center of decisions.
- Actively resolves problems and conflicts.
- Demonstrates effective listening skills.
- Consistently does what he/she says will do – “walks the talk”.
- Courteous and respectful of people.
- Responds promptly to requests and complaints.
Developing Self and Others
- Is accessible and approachable.
- Demonstrates awareness of own strengths and weaknesses.
- Provides feedback that is direct, timely and non-punishing.
- Approaches change as an opportunity for growth and personal development.
- Helps others achieve success.
- Seeks feedback to develop self and others.
- Participates in and promotes personal development and learning opportunities.
- Recognizes and appreciates the balance between work and personal life.
- Takes personal responsibility for results and outcomes. (no passing the buck)
Teamwork
- Fosters and demonstrates collaboration and cooperation.
- Communicates clear expectations, i.e., who will do what by when.
- Consistently delivers on commitments.
- Actively shares information and resources with others.
- Communicates thoughts and feelings directly and respectfully.
- Consistently “supports” the team and the team decisions.
- Doesn’t criticize decisions or team members’ contributions outside of team.
Fosters Commitment and Understanding of DMS Health Technologies
- Identifies new opportunities for business growth and development.
- Communicates clearly the vision and the current reality.
- Builds the human capacity, organization skills and competencies to carry out the vision.
- Develops operating plans consistent with DMS priorities.
- Utilizes technology, information and resources to promote continuous learning.
- Demonstrates and promotes the DMS values
- Makes decisions based on market forces, competitive challenges and need for flexibility.
Share Our Values
Employees at all levels of the DMS Health Technologies must represent our values in their daily decisions and actions.
The 4 Key Values of DMS Health Technologies:
- Meaningful Recognition of Performance
- Willingness to Learn and Improve
- Health Family Environment
- Create Exceptional Customer Experiences
Create Trust and Credibility Through Effective Communication
Our best employees treat others with respect and consideration regardless of their status or position.
They possess effective written and oral communication skills including the ability to listen and understand complex issues. They build rapport and credibility with our customers by accepting responsibility for their actions and following through on commitments.
Deliver Results Through a Team Driven Environment
The success of the DMS Health Technologies and each employee depends on our ability to consistently work in a positive and cooperative manner with internal and external customers. Our best employees always demonstrate an ability to respond to changing situations in a flexible manner, seek out opportunities to help others and consider the impact of their decisions and actions on their internal and external customers.
Experience
A bachelor’s degree in related fieldFive to seven years combined human resource and office management experience preferred Solid understanding of federal and state employment regulations
HRIS system knowledge
Experience with administration of benefits, insurance, and retirement programsWorking knowledge of office processesStrong references
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, sit, and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.
Travel
Some travel may be required
Job Type: Full-time
Pay: From $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Ability to commute/relocate:
- Fargo, ND 58103: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Experience:
- Microsoft Office: 1 year (Preferred)
- Administrative experience: 1 year (Preferred)
- Benefits Administration: 2 years (Required)
Work Location: One location
