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PURPOSE:
The Rail Ramp Manager will manage day to day activities within a region/regions to support sales, marketing, intermodal and overall company strategies and goals.
RESPONSIBILITIES:
- Daily communication link to driver including, but not limited to, load information, advances/po’s, planning of loads, coordinating maintenance on equipment, and driver performance counseling
- Effective management of rail ramp and driver utilization for maximum efficiencies and cost control measures through planning, dispatching, tracking, and communication. Categories include, but not limited to: On time tracking and performance, equipment tracking and utilization, driver availability, hours of service compliance, special routing needs, accessorial cost control, driver pay management, and driver quality of life.
- Coordinate promptly and logically the planning of load pick ups, deliveries, and shuttle moves along with the billing of intermodal loads through intermodal programs and websites
- Track intermodal shipments through various rail websites to ensure on time performance
- Manage and report ramp activity including, but not limited to, revenue, costs, and driver efficiencies.
- Accurately analyze driver and equipment utilization and have the ability to increase performance and efficiencies.
- Educate driver processes for entering a rail ramp, exiting a rail ramp and the procedures at the rail ramps including, but not limited to, ingate/outgate proceedures, equipment damage procedures, ramp schedules, loading procedures, and reefer set procedures in accordance with both rail line and customer expectations.
- Manage and communicate regional trailer balances with team leader as well as other Marten businesses.
- Train/Cross train within the intermodal department as needed
RELATIONSHIPS:
- Daily communication and interaction with drivers, operations personnel, shippers, consignees, customers, sales, safety, human resources via telephone, email, and qualcomm
ABILITIES/SKILLS REQUIRED:
- Excellent verbal and written skills
- Ability to handle a fast pace work environment
- Ability to multi-task and prioritize
- Ability to analyze and problem solve
- Ability to remain calm under pressure
PHYSICAL REQUIREMENTS:
- Ability to sit for extended periods of time; reasonable/ manual dexterity
EDUCATION/TRAINING REQUIRED:
-College Degree in business/transportation related fields –or- 3 years experience in transportation field
