Summary
The Key Account Manager (KAM) reports directly to the Vice President of Business development and will be responsible for all aspects of strategic account management. While managing an assigned list of Crown’s largest, high profile customers in the vibrant healthcare market, the KAM will also be responsible to develop new growth opportunities within these organization and acquire new high potential key accounts. In this high-profile role, the KAM will develop key account relationships, identify new business opportunities and act as the liaison between the key customer contacts and Crown’s customer service management team. The KAM will be responsible for achieving revenue growth goals per key account, implementing strategic objectives, meet or exceed sales activity requirements while maintaining a high level of customer satisfaction by consistently providing a high level of sales professionalism.
This role will require some travel during the training and onboarding to our Massachusetts and NH locations. The focus will be on the Connecticut territory after the training period.
Competency
New Business Generation, Account Management, Strategic Planning, Data Analysis, Healthcare Market Knowledge
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Qualifications
Education and/or Experience
Bachelor’s Degree or Equivalent. Field of Sales, Marketing, Communication or Business Administration preferred
Computer Skills
Other Skills and Abilities
Creating Formal Strategy: Economic, Political, Competitive and Operational Landscape, Building and Managing Relationships, Influencing Buying Decisions, Qualifying Opportunities, Creating Value Propositions, Utilizing Resources, Negotiating, Business Acumen, Goal Setting, Forecasting, Communication
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and talk or hear. The employee must regularly lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision.
Working Conditions
Frequent In-field/customer location setting. Remote working locations, with an office day at least once per week. Required, frequent regional travel; some overnight. Ability to drive company vehicle and on company time.
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