Adecco Hiring for Domestic Transportation Support Specialist at Columbus, Ohio Metropolitan Area Full Time

Adecco Creative & Marketing is working with our client, an American discount retail chain, to find support for their Domestic Transportation team, hybrid in Columbus, Ohio.

Title: Domestic Transportation Support

Location: Columbus, Ohio.

Structure: Hybrid – Mon-Wed in office, Thurs-Fri remote

Hourly Pay: $25/hr

Start Time: 6 am

Transportation Support

1. Serve as the liaison between carriers and stores to resolve delivery issues
2. Answer incoming calls and emails
3. Collaborate with Transportation Analysts as needed to resolve issues
4. Track outbound shipments across the domestic truckload network, utilizing tracking tools to review shipment activity daily
5. Prepare report summaries outlining performance in real-time
6. Contact carriers daily to correct tracking deficiencies and correct/reduce service misses
7. Ensure accurate flow of data between applications
8. Track daily trailer needs
9. Share daily trailer reports with carriers to ensure adequate trailer pools are available for loading
10. Serve as liaison between RDC associates and carriers to ensure timely flow of trailers into the RDCs
11. Weekly
12. Process and distribute previous week carrier supply chain visibility and service scorecards. Work with carriers to correct any deficiencies and drive improvement toward service goals
13. Assumes additional work-related job responsibilities with reasonable scope of accountabilities not defined above.

Having customer service experience/skills is important.