Serve as an expert to customers supporting ADP’s most complex products/technologies
Use specialized depth and/or breadth of expertise to service ADP’s largest clients
Interpret internal or external business issues and recommend solutions/best practices to
ADP leadership and to clients
Solve client problems; taking a broad perspective to identify solutions
Work independently to resolve issues and provide solutions, with guidance in only the most complex situations
Share knowledge and best practices with less experienced Consultants and Specialists
Work proactively with clients to provide information, best practices and training on ADP solutions
Bachelor’s degree required
PHR/SPHR certification and/or Master’s degree in relevant field
At least 5 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization
At least 7 years of experience in a customer service or human resources environment, with proven ability to produce positive results
PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:
Strong client relationship and interpersonal skills
Proven ability to lead conversations with executive-level client contacts
Excellent analytical and time management skills
Negotiation and problem solving skills
Excellent communication skills – both verbal and written including strong skills in persuasion and motivation
In the state of Colorado, we are offering the following benefits (subject to change):
Salaried and hourly workers who work on average 32 or more standard hours per week:
Medical, Dental, Vision, Life Insurance, 401(k), Charitable Contribution Match, Holidays, Personal Days & Vacation, Student Loan Repayment Program and Paid Volunteer Time Off
We believe in good faith that compensation for a successful candidate based in Colorado would be between the range listed below.
Explore our COVID-19 page https://jobs.adp.com/covid19/ to understand how ADP is approaching safety, travel, the hiring interview process, and more.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
Compensation range for this role for U.S. Colorado Residents
Compensation Type: Salary
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