Ahead Hiring for ServiceNow Developer – Remote at United States Full Time

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

AHEAD is currently looking for a ServiceNow Developer to work remotely for their Managed Services business. In this role, you will be responsible for the maintenance and continual buildout of the internal ServiceNow instance as well as working with a team to support external Managed Services customers. You will act as a mentor to more junior team members, will assist with sales calls and will help drive forward longer-term strategies in ServiceNow.

Roles and Responsibilities

Building, deploying and maintaining solutions for AHEADMS on their internal ServiceNow domain-separated instance

Integrating with AHEADMS tools and eBonding with customers

Supporting external customers hosted on the AHEADMS ServiceNow instance

Collaborating with the Managed Solutions Architect to drive forward current and future AHEADMS initiatives

Participating on sales calls and providing estimates for new and ongoing AHEADMS opportunities

Resolving the most challenging ServiceNow technical issues for AHEADMS customers

Assisting and mentoring other members of the AHEADMS ServiceNow team

Operating within a Cloud Infrastructure to the highest standards of professionalism and availability

Managing incidents, requests, changes and associated communication

Creating and maintaining supporting KB documentation

Qualifications

A degree in Information Technology, Computer Science or comparable experience

ServiceNow Certified System Administrator (to current release)

ServiceNow Certified Application Developer (to current release)

ServiceNow scoped application development experience (to current release)

Integrations experience

ITIL certification (preferred)

Domain separation experience (preferred)

Strongly developed communication skills

Experience providing top-level customer service

A passion for cutting edge technology

Does well in a fast-paced, changing environment

Learns quickly and adapts well to new challenges

Enthusiastic and motivated to learn and grow

Why Ahead?

Transparent management

Work alongside and collaborate with industry experts

Investment in training & development

Incentives for certifications

Ability to make an immediate impact

Flex PTO

Outstanding lab