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Job Description
Job Description and Qualifications
Air Products and Chemicals, Inc., a Fortune 500 manufacturer of industrial gases, has an immediate opening for an Employee Relations Specialist / HR Generalist.
The Employee Relations Specialist /HR Generalist sits on the MyHR North America Team and reports to the MyHR Regional Manager for North America. They serve as the “Face of HR” to the general population of employees and managers, and therefore play a critical role in the development and evolution of the Air Products employee experience. This MyHR team is responsible for ensuring that HR support and HR operations meet the organizational objectives, is rapidly responsive to employee and manager needs, and integrates with the other functions within the HR team for consistency.
Individual will handle employee and manager inquiries on policy/procedures/processes, workplace complaints, and investigations, and resolves the inquiries swiftly and efficiently with the remaining exception cases escalated to HR process owners, Communities of Expertise, and HR Partners.
This individual is expected to be knowledgeable in HR Policies & Processes, how HR operates, how to expedite solutions and be a reliable source of accurate information to managers and employees. The position requires excellent communication and problem-solving skills, high performance, and work ethic to drive to completion, as well as the ability to relate to people at all levels of the organization to understand and resolve issues.
This position is a residence-based/remote position and this position will require some overnight travel to Air Products’ locations, up to 25-30%.
JOB DUTIES:
Receive and respond to general HR questions and concerns from managers and employees:
Understand and explain HR policies/procedures/processes to provide accurate guidance to employees and managers
Interact to understand workplace complaints, conduct appropriate investigations, resolve or escalate appropriately.
Well-versed on AP (Air Products) Code of Conduct, performance and behavior expectations, and progressive disciplinary philosophies. Manage fair and consistent discipline when appropriate.
Develops core competency in HR tools and programs (Workday, LearnEx (AP’s learning portal), Navex, local time/attendance, etc.) to be able to support employees and managers in day-to-day activities and encourage direct access. This role requires direct action in the MyHR case management system to log and track issue resolution.
Support manager and employee understanding and execution of life-cycle day-to-day HR processes: General interviewing and onboarding, Comp planning, talent and performance development, leave of absence, and employee exit process. Ensure consistency and application of best practices globally in process execution
Develop and expedite recommendations to CoEs to improve and streamline HR processes based on employee and manager experience.
Be the Face of HR to bring the desired employee experience to life by partnering with HR Leaders, CoEs, and HR Partners on people practices and process execution.
Instill company philosophy, culture, and core values.
Qualifications
A Bachelor’s degree in Human Resources Management or a related field
3-5 years of hands-on experience as an HR Generalist, with a heavy emphasis on employee relations preferably in a manufacturing or distribution setting
Comprehensive knowledge of HR laws and regulations within the state of California
Experience with EEO / harassment investigations and general workplace complaint resolution
Self-confidence, excellent communication skills, and the ability to act independently
Ability to build collaborative relationships with employees at all levels of the organization
Strong computer skills required; Workday or other HRIS experience a plus
PHR/SPHR/SHRM-SCP a plus
Ability to handle heavy travel
Competencies:
Excellent communication and interpersonal skills. Empathy and ability to relate to diverse personalities with a keen awareness of diversity and inclusion. Tactful, mature, and flexible.
Leadership capabilities – positive outlook, supervisory experience, sets and maintains high standards, works collaboratively with teams.
Presence – ability to represent the company, be a credible source of information, and influence understanding and positive outcomes.
Change management – demonstrated ability to lead and manage change, self-confidence to present policy/procedure changes to the manager and employee population
Integrity – act with integrity and in accordance with the company Code of Conduct and Core values. Ability to confront behavior not consistent with company values. Honors commitments and follows through to completion.
Problem solving and decision-making skills – decisions that reflect thorough evaluation of needs, goals, etc., demonstrated ability to make recommendations and decisions
Result focused – demonstrated ability to close issues, personal accountability for results, able to manage priorities to ensure nothing is dropped.
At Air Products, we work in an environment where diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products.
We offer a comprehensive benefits package including paid holidays and vacation, affordable medical, dental, life insurance and retirement plans. You will be eligible for benefits and also be 100% vested in your retirement benefits on your first day of employment.
Air Products thanks all applicants in advance for their interest; however, only those applicants who are being considered for an interview, or are currently employed by Air Products, will be contacted.
We are an Equal Opportunity Employer (U.S.) You will receive consideration for employment without regard to race, color, religion, national origin, age, citizenship, gender, marital status, pregnancy, sexual orientation, gender identity and expression, disability, or veteran status.
Req No.
40524BR
Employment Status
Full Time
Organization
Corporate
Business Sector / Division
Human Resources
Region
North America
Country
United States
