Alera Group Hiring for Claims Consultant – Worker’s Compensation at Clackamas, Oregon Full Time

Propel Insurance, an Alera Group Company is looking for a WC Claims Consultant to join their team! .

At Propel, we make it our business to know our clients worlds inside and out. With decades of industry-specific experience, we bring our clients a real-world understanding of the challenges they face. We’re recognized as a leader in providing innovative insurance solutions, and are proud of the long-standing partnerships we’ve developed with many of the nation’s leading carriers.

Our employees are devoted to serving our customers and knowing insurance. As it turns out, insurance isn’t the only thing they are passionate about.

The WC Claims Consultant’s role is to work effectively with our Work Comp clients building solid relationships and retaining business. The WC Consultants work with all Sales Executives, internal Propel staff in Commercial Lines Departments, and externally with our Clients, Carriers and Vendors. Service timeline focus is on larger Valued or 360 Clients for onboarding new accounts and establishing claims services with their carrier/TPA/applicable vendors, providing claims oversight, employer training, and scheduling Claim Reviews and various presentations. Duties also include providing claims service for all Propel clients providing technical expertise and servicing as an advocate on client WC claim issues. WC Claims Consultants work independently with clients and their carrier/TPA consulting on large reserves, coverage issues, return to work issues, settlements, and other items that have a significant impact on retention and premiums. They also present to prospects and clients at renewals, stewardship meetings and claim reviews.

• Contact with clients, carrier and TPA claims adjusters, internal customers, and vendors on regular basis to serve as advocate, liaison, mediator, and resource
• Prepare, coordinate & present Claim Reviews, Status Spreadsheets and other Claim meetings as requested
• Coordinate with client/insured to assist with coverage issues
• Participate in presentations with clients and prospects as requested
• Documentation in Sagitta and ImageRight as required
• Identify and notify Risk Manager/Producer of claims trends to help facilitate a resolution
• Function as back-up for other WC Claims Team members
• Assist team with highly complex losses and questions related to such
• Provide assistance to clients seeking to enhance their return to work programs
• Provide claims management training, “WC 101” to clients to educate them on the claims process
• Training and mentoring team members
• Ability to problem solve independently and in collaboration with team members

Knowledge and Skills

• Strong oral & written communication skills
• Follow through and attention to detail a must
• Dependability and initiative
• Proficiency in Sagitta and ImageRight as applicable
• Ability to demonstrate good judgement
• Proficiency in MS Office, Word, Excel, Outlook and PowerPoint
• Presentation and public speaking skills

Experience and Education

• Resident state Agents License
• Minimum 5 years claim experience related to Workers’ Compensation
• Experience in complex loss analysis
• Familiararilty with and experience in WC claims litigation
• Continued pursuit of professional desigantions (e.g. INS, AIC, SCLA, CPCU, ARM)

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

If you’re a California resident, please read the California Consumer Privacy Act prior to applying.

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