BAM Strategy Hiring for Account Director at New York State Full Time

OVERVIEW

BAM is looking for a leadership-minded Account Director to help us grow our already strong business relationships with a diverse roster of clients hungry for great work — including PepsiCo, Sanofi, Durex, 3M, Enfamil, and Lysol to name a few.

The Account Director is responsible for the success and high level direction of assigned account(s), fostering genuine human-to-human partnerships with our clients while mentoring and coaching your account team to deliver best-in-class campaigns and projects.

We want someone who makes everyone around them better, more engaged, and motivated to share in the growth and opportunities of our agency; an emotionally intelligent strategic leader who embodies BAM’s promise to: Think Big, Care Deeply.

WHAT YOU WILL DO

Account Management

• Foster trust and confidence as the lead client contact, responsible for overall account health, project delivery and client satisfaction
• Drive the achievement of key marketing and sales objectives while championing the brand’s big picture mission and immediate needs
• Proactively develop business by participating in client pitches, pursuing growth opportunities and presenting new ideas before they’re briefed
• Lead strategic planning and brainstorms with support from other departments
• Work with finance team and Senior Client Partners to optimize financial performance; manage financial setup of accounts and projects within internal financial systems
• Keep clients informed on billing status and budget utilization
• Responsible for the financial set up of the account and all projects in internal financial systems

Project Planning and Scoping:

• Deliver accurate and detailed proposals, SOWs and annual budgets
• Oversee the planning of large scale projects, scheduled tasks, deadlines and milestones
• Lead your account’s quarterly and annual planning efforts

Project Direction, Consultation and Guidance:

• Implement and improve agency-wide processes to ensure strongest output possible
• Review deliverables prepared by others team members to ensure they are properly evaluated and tested, and that they meet requirements, standards and highest level of quality
• Work closely with Media + Analytics teams to ensure delivery of accurate and timely reports

Team Management:

• Serve as a mentoring leader to other team members (Account Supervisors, Digital Producers, Interns), coaching and empowering them to take ownership of tasks
• Conduct performance evaluations of all direct reports, providing actionable feedback
• Ensure completion of timesheets, approve team vacations, absence requests and expense reports

WHAT YOU WILL BRING

• Minimum of 6-8 years of experience in digital production and account management
• Minimum of 3-4 years of team management experience
• Bachelor’s Degree in Marketing, Communications, Business Management, though relevant work experience will be considered
• A proven track record of growing business while maintaining positive relationships
• Autonomous leadership skills; a willing collaborator who requires minimal supervision
• A people-first mindset and innate understanding of how to motivate teammates
• Ability to see the big picture + strategic thinker, able to take on consultative approach with out clients + identify proactive opportunities on behalf of our clients
• Stays on top of trends in digital marketing + project management by following industry news; willing to invest time and energy in career training, attend conferences, etc.
• Highly effective presentation skills; strong written and oral communication in English
• Strong understanding of Salesforce Marketing Cloud capabilities, and/or related CRM platforms and strategies
• Ability to interpret and extrapolate data from Google Analytics/Data Studio reports
• Willingness to travel and accommodate occasionally unpredictable timelines