Beechwood Hotel Group Hiring for Human Resources and Communiations Manager at Oshkosh, WI Full Time

Job Description:

This position is the first contact for all HR items. Responsible for day-to-day operations and administrative tasks. Maintain employee database including processing of new hires, rehires, transfers, address changes, status changes, tax withholding changes, etc. Perform general office functions including file maintenance, employment verifications, answering phones, assisting employees and applicants with general human resources questions. Responsible for company communication including weekly HR updates, company communication boards, all company emails, etc. Manage and process weekly payroll.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

COMPANY COMMUNICATION & SOCIAL MEDIA

• Responsible for producing and distributing flyers on company bulletin boards
• Keep all bulletin boards and PowerPoint current.
• Develop a social media presence with the BHG team and each property team to promote each hotel and its involvement an presence in community activities; special events; concerts; sporting events; youth tournaments and camps; family activities and tourism.

HR COMMUNICATION and RELATIONS

• Send employee Birthday & Anniversary cards
• Organize nominees and create awards for Employee of the Month & Manager of the Quarter programs.
• Creation and distribution of employee events calendar and monthly newsletter
• Assist with Employee Engagement & Recognition programs to include anniversary awards, recognition program administration, employee events and celebrations
• Community and employee involvement activities and events
• Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines.
• Inform Human Resources management of issues related to employee relations within the company or property.
• Create and manage employee assistance HR email.
• Ensure posting all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.
• Assist and support management and the leadership team with handling and resolving Human Resources Program issues.
• Provide benefits administration support including assisting associates with enrollment in benefits.
• Point of contact for Time Clock Maintenance.
• Conducts on-site research for Unemployment Hearings/Legal cases.
• Assist management and associates with modified duties, etc. for Workers Compensation cases.
• Assist management in screening resumes, providing interview documentation.
• Attend meetings and conference calls as requested.
• Ensures appropriate background checks are completed.

GENERAL OFFICE

• Assist employees with any HR related inquiries.
• Maintain a list and copies of driver’s license for all employees authorized to operate company vehicles and timely updates for traffic and DUI violations
• Assist with invoicing and bill payment for insurance.
• Ensure payroll is done on a weekly basis
• Respond to garnishment claims and comply with court documents related to personnel
• Complete special projects as requested by HR Leadership.

EMPLOYMENT VERIFICATIONS

• Assist other employer and mortgage companies in verifying employment of past and current employees over the phone.
• Complete all written employment verifications received according to company policy.

PAYROLL ADMINISTRATION

• Review and ensure accuracy of timesheets, orientation hours, tip allocations, commissions, retro pay, benefit payouts, garnishments, security deposits, employee advances, uniform deposit and deposit returns, miscellaneous, and all other deductions and earnings as needed.
• Oversee the maintenance of employee payroll records; ensure that employee changes are entered correctly and made on a timely basis; review changes for proper authorization and adherence to APA policy including compliance with federal/state/local regulations. Maintain payroll records in accordance with Federal and State record keeping requirements.
• Tracking of PTO for all employees.

RECRUITMENT & ONBOARDING PROCESS

• Verify I-9 documentation and ensure all onboarding pieces are completed.
• Respond to e-mail and phone inquiries requesting more info/application.
• Assist new hires and rehires in completing electronic paperwork, getting enrolled in computer programs, and prepare a file for all new employees.
• Accurately ensure all new hires, rehires, transfers, additional rate/dept, performance evaluations, terminations, address changes, and W-4 changes are done.
• Create with the BHG management team a new onboarding process for each position on the team and teach and train each hotel management staff how we are going to onboard each and every new hire to endeavor to impact each new team member with a sense of hospitality and team building moral and self-worth.
• You will coach all team members during their first few weeks to answer any and all HR questions.

Social Media responsibilities are creating and publishing content on all social media platforms, including Facebook, Twitter, and Instagram, and the new and alternative free speech platforms to grow an audience, and build brand awareness.

SOCIAL MEDIA DUTIES/RESPONSIBILITIES:

• Develop, implement, and manage our social media strategy after conducting competitive research, platform determination, messaging, and audience identification
• Plan, create, publish, and share new content (including original text, images, video, and code) on a daily basis that builds meaningful customer connections, increases brand awareness, and encourages community members to engage with the brand
• Collaborate with sales and marketing teams to develop social media campaigns
• Stay up to date with the latest social media best practices and technologies
• Set up and optimize company pages within each platform to increase the visibility of the company’s social content
• Monitor SEO and customer engagement and suggest content optimization
• Moderate user-generated content in line with the moderation policy
• Collaborate with sales, web design, web development, digital marketing, customer relations, and product development teams
• Create editorial calendars and syndication schedules
• Capture and analyze the appropriate social data/metrics, insights, and social media best practices to measure the success of every social media campaign, then use that information to refine future campaigns
• Work with copywriters and designers to ensure content is informative and appealing
• Bolster your network by interacting with industry professionals and influencers via social media
• Performs other duties as assigned.

Education/Experience

• High School Diploma or equivalent (GED) required.
• Human Resources Degree or one-year minimum HR experience preferred.
• Minimum of 5 years manager experience in the hospitality industry.

Work Environment

• Work is primarily performed indoors.
• Sitting, standing, and computer usage around 8 hours a day.
• Typical schedule is Monday through Friday, some weekends maybe required.
• Some travel will be required to the hotels to assist with onboarding processes and training.

Employee Conduct

• It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, guests and vendors.
• Maintain confidentiality of proprietary materials and information.
• Follow company and department policies and procedures.
• Protect the privacy and security of employees and coworkers.
• Perform other reasonable job duties as requested.

Job Type: Full-time

Pay: $45,000.00 – $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Experience:

• Hotel Management: 5 years (Preferred)

License/Certification:

• Driver’s License (Preferred)

Willingness to travel:

Work Location: Multiple Locations