Bowman Williams Hiring for Windows Support Administrator – (MSP – Level 2) at Elgin, Illinois Full Time

Windows Support Administrator – (MSP – Level 2)

We seek a Windows Support Administrator – (MSP – Level 2) experienced in various Microsoft Core Infrastructure-related products. The Windows Support Administrator – (MSP – Level 2) will plan, organize, install, configure, and maintain, support, backups, and ongoing stable operation of the organization s windows server infrastructure. The Windows Support Administrator – (MSP – Level 2) will heavily use MS O365, MS Azure, and AWS, various virtualization tools (VMware & Hyper-V), and desktop/networking support.

The Windows Support Administrator – (MSP – Level 2) assists end-users in all areas of need while identifying risks daily. The Windows Support Administrator – (MSP – Level 2) should have two years or more of MSP experience. The selected Windows Support Administrator – (MSP – Level 2) would be able to address client issues with computers, printers, phones, and other equipment.

Windows Support Administrator – (MSP – Level 2) Experience

• Recommend solutions and services to C-levels
• 2+ years of experience working for a Managed Service Provider REQUIRED
• Understand and support 24/7 infrastructure and business-critical applications
• Regularly work in Active Directory, TCP/IP protocols, DNS, and DHCP
• Advanced troubleshooting of Windows 10 Operating System
• Configure and install various computer and Windows servers
• Good understanding of MSP/MSSP support tools, techniques and how technology is used to provide IT services
• Migrate O365/G-Suite/Servers
• Intermediate Scripting knowledge including PowerShell
• VMware and Hyper-V virtualization tools experience
• Contacts software and hardware vendors to request service regarding defective products, to get software patches, or resolve user issues
• Have direct and great communication skills with customers on troubleshooting issues and updating tickets accordingly
• Install and maintain approved security tools, and policies, and follow procedures to implement
• Support, configure, maintain and upgrade corporate customer s networks (routers/switches/firewalls) and in house servers
• Install and integrate new server hardware and applications under the supervision of a more senior engineer

Windows Support Administrator – (MSP – Level 2) Benefits

• $65k – $80k
• Health/Dental/Vision
• PTO/Sick/Holiday
• 401(k)
• Reimbursement for Certification/Training

Actual salary of Windows Support Administrator – (MSP – Level 2) to commensurate with experience

Opportunity Location

Elgin, IL

Proposed Salary

$65,000 – $80,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America’s top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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