BroadView Talent Partners Hiring for Chief Communications Officer at Madison, WI Full Time

What We Do

WHEDA works closely with lenders, developers, local government, nonprofits, community groups, and others to implement its low-cost financing programs. Since 1972, WHEDA has financed more than 87,300 affordable rental units, helped more than 138,300 families purchase a home, and made more than 29,000 small business and agricultural loan guarantees.

Position Summary

The position of Chief Communications Officer has overall responsibility for prioritizing and setting direction for the Communication activities of the Authority, ensuring effective, efficient, and best practice operating principles to maintain a stable and profitable organization. Manages the performance of the Marketing/ Communications and Community and Economic Development (CED) leaders and their respective teams.

Must Haves

• 10-plus years of progressively responsible communications, marketing communications, and/or public relations experience directly related to the area of assignment, AND 6 years of management-level experience, leadership, and supervisorial principles, including coaching and mentoring
• Problem-solving skills, organizational and analytical, and team leadership capabilities
• Superior communication, interpersonal, presentation, relationship management, influencing, negotiation, persuasiveness and diplomacy skills
• Strategic planning and strong financial acumen, including lending and financial services
• Risk assessment principles and practices, including risk mitigation techniques

Other Desired Skills and Abilities

• Project management principles
• Policy, procedure, and program development and implementation principles
• Strong adherence to confidentiality in working with clients and vendors by building an appropriate level of trust
• Attention to detail and ability to troubleshoot for process improvement
• Excellent verbal and written communication skills
• Successful prioritizing and management of work projects

Essential & Responsibilities

• Identifies opportunities to strengthen WHEDA’s brand, reputation, and leadership in affordable housing.
• Creates and oversees a marketing strategy that delineates our partner and customer segments and targets each individually to generate outcomes that align with the Authority’s overall strategic plan and culture.
• Oversees external activity and divisions (Marketing/ Communications and Community and Economic Development (CED) through the following efforts:

1. Coordinates the plans and tactics deployed by Marketing and Communications and CED to ensure the best possible outcomes supporting the strategy.
2. Assures consistency in the branding and delivery across all messaging, marketing, and communications actions for both internal and external.

• Collaborates with and supports CEO and other C-Team leaders serving in senior leadership roles.
• Supervises staff to include prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and corrective recommendations.
• Develop a range of communication campaigns and change management projects aimed at enhancing informed decision-making and reducing vulnerabilities across the communities served by the Authority.
• Develop internal publications, such as newsletters, releases, email announcements, planned publications, on-line intranet, video, etc.
• Performs or assists with other duties as assigned.