CalOptima Hiring for Manager, Human Resources (Benefits & Wellness) Job at Orange, CA Full Time

Job Description
Department(s): Human Resources
Reports to: Executive Director, Human Resources
FLSA status: Exempt
Salary Grade: O – $105,000 – $163,900

About CalOptima Health

CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto – “Better. Together.” – is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community’s health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County’s best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay!

About the Position

***Partial Telework***This position offers a remote opportunity for Southern California applicants. In order to be considered, you must live in Southern California or be willing to relocate.

Reporting to a Human Resources Director, this position oversees the Benefits and Wellness section of the Human Resources Department, including supervision of two (2) Human Resources professionals. The Benefits and Wellness Manager will be an advocate for our employees and coordinate and administer CalOptima Health’s benefits and wellness programs, including all aspects of open enrollment planning and implementation, and the development and roll-out of various benefit and wellness program initiatives. This position sets a high standard for providing outstanding customer service and takes ownership to ensure all offerings are administered accurately and in a manner that supports CalOptima Health employees. As well, the Benefits and Wellness Manager is a champion of continuous improvement who evaluates employer-of-choice market trends and refreshes benefit and wellness offerings to align with the organizational strategic plan, as well as the changing needs of our growing workforce. If you thrive on providing excellent customer service and making a difference for our employees, consider joining the fun and collaborative benefits team!

Duties and Responsibilities:

• Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.
• Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department.
• Provides employee supervision, including assigning and evaluating work, setting goals, conducting performance evaluations, training and making recommendations on hiring, discipline and terminations.
• Develops, reviews and administers policies, guidelines and procedures related to health and wellness benefits and retirement plans, ensuring that all programs and processes meet legal, ethical and sound business practices and standards.
• Monitors changes in laws and regulations affecting health benefits and retirement plans and adjusts related policies and practices accordingly.
• Prepares reports and presentations analyzing health and wellness benefits and retirement metrics.
• Monitors market trends to identify opportunities to ensure that delivery of benefits, retirement and wellness services are sufficient, efficient and cost-effective.
• Collaborates with insurance brokers, agents, vendors, providers, consultants and other regulatory entities involved in providing health and wellness benefits and retirement services for CalOptima Health employees and eligible retirees.
• Collaborates with Human Resources Information System (HRIS) team, Accounting, Information Technology Services (ITS) and Payroll departments to ensure costs and information are accurately provided interdepartmentally and to employees and carriers in a timely manner.
• Manages costs related to health and wellness benefits and retirement plans, including the implementation of benefits programs, the use of consultants and other service providers.
• Manages Service Level Agreements (SLAs).
• Communicates with and educates management and staff on benefits, wellness and retirement resources, policies and processes.
• Recommends wellness initiatives to senior leadership and executes as directed.
• Leads and manages the implementation and communication of the annual benefits enrollment process.
• Demonstrates excellent knowledge of agency and departmental policies and procedures and serves as a model and resource for staff.
• Effectively delegates projects, work assignments and tasks to staff with clear expectations of the desired results. Provides explanation of the available resources and clear guidelines to follow.
• Conducts regular team meetings to assure effective communication of agency goals and objectives, assure effective communication within the department, provide the opportunity for feedback on work processes and provide a forum for issue resolution.
• Develops and maintains department budget.
• Completes other projects and duties as assigned.

Experience & Education:

• Bachelor’s degree in Human Resources, Public Administration, Business Administration or related field.
• 7 years of progressive human resources experience, which includes benefits administration and supervisor responsibilities, required.
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying.

Preferred Qualifications:

• 3 years of supervisory experience.
• Experience with California Public Employees’ Retirement System (CalPERS).
• Professional certification from International Public Management Association of Human Resources (IPMA-HR) Certified Professional or Society of Human Resources Management (SHRM) Certified Professional.

About the team you will work with:

The Human Resources (HR) Team ensures effective selection, development, and retention of our workforce. This includes recruitment and selection; benefits and wellness program administration; workers’ compensation and leave administration; training and education programs; classification and compensation; and Human Resources Information Systems. Our HR team is made up of dedicated, collaborative, and talented individuals whose top priority is serving over 1,400 employees who embrace our mission of providing our 915,000 members with outstanding service and access to quality health care services.

About our Benefits & Wellness options:

At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options.

CalOptima is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima wants to have qualified employees in every job position. CalOptima prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources Disability Management at 657-900-1134.

Job Location: Orange, California
Position Type:

To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4003
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