Cambridge Spa Group Hiring for HRIS Manager Job at Austin, TX Full Time

Cambridge Spa Group

Position: HRIS Specialist

Reports to: Chief People Officer and Director of IT

Location: Austin Corporate Office with some work-from-home opportunity

Company Background

Cambridge Spa Group (“CSG”), is a private equity backed, franchisee consolidator within the Massage Envy franchise system. CSG employs over 1000 people in California, Nevada, New Mexico, and Texas with corporate teams in Austin, TX and Reno, NV. The company anticipates 4-5x growth in the next 4-5 years driven by robust M&A activity as well as organic performance. The company is led by an experienced senior management team with 20+ years of Massage Envy and franchising experience and a best-in-class investor group.

Position Summary

CSG is looking for an experienced HRIS Analyst to partner with HR, Finance and Operations to analyze work process design, improve processes and leverage technology to make an organizational impact for the CSG team. You will provide technical support for office systems, employee communication systems and platforms, applications, and software. You will work as a technical point-of contact and assist the team to ensure data integrity, compliance, testing of systems, and working as a technical expert in partnership with HR and Payroll to train the field on new processes. You will work to eliminate manual processes and increase transparency into data and metrics surrounding our most important resource, our people.

Responsibilities

• Be a champion of company culture (Enthusiasm for growth, flexible mindset, and a desire to be a change agent, desire to be coached and to coach, lifelong learning mentality, develop productive relationships with Franchisor).
• Works with the field and the field support organization to drive service improvements and innovative solutions.
• Work with our leadership team to drive employee retention and measure outcomes.
• Reduce manual touch-points and drive automated, repeatable, scalable processes.
• Ensures cloud backup of all files, knowledgeable on records retention requirements, state, federal and franchise compliance requirements.
• Builds and leads a quarterly audit process of all files and time & attendance reports to assess risk while driving continuous improvement.
• Performs system maintenance, including assisting in the review, testing and implementation of system upgrades or patches. Collaborates with functional and technical staff to coordinate application of upgrade or fix. Maintains HRMS system tables. Documents process and results.
• Assists with creation of documentation supporting current and proposed processes, ensuring compliance with best practices
• Responsible for monitoring weekly EDI feeds from vendors and responding to any errors that occur.
• Reconciles monthly invoices from benefits vendors against employee elections.
• Administers benefits billing for employees on leave of absence in partnership with Payroll team.
• Monitors HRIS inbox for error reports and creates and assigns HR Assist cases to HR team for corrections.
• Work with our leadership team to drive employee retention and measure outcomes.
• Provides production support, including researching and resolving HRIS/HCM issues, unexpected results, or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
• Generates reports/queries, including writing, maintaining, and supporting a variety of reports or queries utilizing appropriate reporting tools. Assists in development of standard reports for ongoing customer needs. Helps maintain data integrity in systems by running queries and analyzing data.

Required Skills/Abilities:

• Understands and uses qualitative/quantitative measurement and data collection design principles.
• Strong analytical and problem-solving skills with a proven ability to meet deadlines.
• ADP Workforce Now experience required; ADP implementation a plus.
• Project Management and system implementation experience required.
• Ability to collaborate, provide technical support, and train staff.
• Experience in analyzing HRIS, Payroll and HR performance metrics.
• Proficiency in database management and security, as well as running queries with data integrity and accuracy.
• Experience in documenting processes, performing diagnostic tests, and running audits.
• Strong background and disposition towards excellence in customer service.

Education and Experience:

• Bachelor’s degree in business, information systems, computer science or related field or equivalent work experience required.
• Advanced degree preferred.
• Experience with data systems/reporting.
• Proven experience working in a service environment.
• 2+ years of experience as an HRIS Analyst.
• California experience is a plus.

Compensation and Benefits:

Cambridge Spa Group offers a competitive salary and benefits package that is commensurate with experience.

Job Type: Full-time

Pay: $65,000.00 – $85,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus pay

Education:

• Bachelor’s (Required)

Experience:

• Technology Occupations: 1 year (Preferred)

Work Location: One location