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CCS is a 7X Best Places to Work and 5x Fast 50 staffing company that provides skilled construction tradespeople to contractors throughout the US. We are seeking an Onboarding Specialist to join our team!
Responsibilities
- Provide quality service via telephone
- Deal with high call volume and work under pressure
- Assist employees with through their paperwork from start to finish
- Answer general information inquiries from workforce regarding applicant paperwork, tax credit programs, weekly payroll, and timecards
- Communicate with new hires before their start date to provide necessary information (e.g. work schedules and contract details)
- Adhere to accepted company policy and procedures in providing services to workforce
- Maintains an acceptable standard of quality in dealing with the workforce
- Responds politely and professionally to workforce
- Cooperate with co-workers and works as a member of a team
- Accepts change in a productive manner
- Ability to work independently
- Assist other departments in KPI/Metric tracking
- Performs other duties as assigned
Qualifications
- Previous experience in customer service
- Experience with HRIS and ATS
- Bilingual (Spanish & English) a major plus but not required
- Familiarity with employment paperwork
- Excellent verbal and written communication skills
- Confidentiality and work ethics
- Ability to speak Spanish is a major plus but not required
Schedule/Compensation/Benefits:
- 5 8 Hour Shifts (Monday to Friday)
- Fully remote position.
- Compensation: $14-$16 hourly depending on experience
- Full Medical, Dental and Vision after 60 days for full time employees.
- PTO and Paid Holidays
CCS is an equal opportunistic workplace for all! If interested and qualified, please submit your resume and application.
Job Type: Full-time
Pay: $14.00 – $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekend availability
Work Location: Remote
