Seasonal (mid-April through mid-September with hiring and training beginning as early as December)
This position performs the daily operations and management of the gift shop, front gate, guest services office and ticket booth. The Guest Services Manager is responsible for performing routine tasks in planning, organizing, and coordinating parties, group reservations, and private rentals.
The Guest Services Manager directly supervises and schedules Guest Service staff as well as performs essential functions to include serving as hosts/hostesses to guests, organizing programs, processing transactions, maintaining records, answering phones, disseminating information, handling cash, and other duties as assigned.
The Guest Services Manager maintains order at the front gate and throughout the park by ensuring the rules and protocols are consistently and fairly enforced.
Minimum Qualifications
18 years of age or older
Six months of prior paid experience in municipal or commercial management, clerical, and customer service
Preferences
Position Requirements
Ability to use various computer programs including Microsoft Office, Google Workspace, and other software programs and to accurately count money and run reports.
Physical Requirements
Pay Rate
This position has an hourly rate of $17.00 per hour.
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