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Position Overview
Applications Accepted From: All Persons Interested
PN# 31892
Division: Customer Experience
Section: COO Office
Location: 500 McKinney St.
Workdays & Hours: Monday – Sunday *; 8:00 am – 8:00 pm (varies)
- Subject to change
Description Of Duties/Essential Function
The Houston Public Library is seeking an energetic, flexible, team-oriented person with a passion for customer service to work as an Administrative Specialist (Story Development Specialist). The successful candidate will have a professional presence, be able to communicate effectively both orally and in writing, provide exceptional customer service, enjoy learning, be at ease multitasking in a fast-paced office, and be able to interact with individuals from various cultures and professional levels. The Story Development Specialist will work closely with the Senior Division Manager in the Office of the COO and leadership at all levels to successfully share our story nationally and beyond. The individual in this position will be responsible for writing and developing content and proactively identifying award and recognition opportunities for the library, both industry and non-industry. This process includes researching, writing, collaborating, reporting, and tracking.
The Administrative Specialist (Story Development Specialist) Will
- Work to raise the status and visibility of the Houston Public Library across the library industry and beyond via awards and recognitions and media stories.
- Develop media ready stories about HPL’s programs, services, innovations, and accomplishments.
- Become familiar with all HPL programs, services, innovations, and accomplishments across the organization.
- Be HPL’s subject matter expert in all library industry awards and recognitions their requirements and timelines.
- Continuously scan the award, conference, and media landscape for opportunities to recognize HPL.
- Coordinate and collaborate with stakeholders and teams across the organization in developing award and story submissions.
- Document in real-time ongoing HPL major programs, services and projects for awards and media story development.
- Have working knowledge of multimedia technologies and tools to create engaging media stories and award package submissions.
- Create presentations and documents for internal and external stakeholders about HPL.
- Establish and manage a process for reviewing and tracking HPL conference presentations by staff members.
- Be able to directly apply, adapt and/or analyze a variety of guidelines, procedures, policies and/or standard methods.
- Be able to work evenings and weekends (Saturday and Sunday) as schedule requires; and
- Other duties as assigned.
Candidates are required to upload a writing sample to your application. It can be an example of your past written work or something new. Candidates must also submit a resume and cover letter with the application. For additional information regarding the Houston Public Library please visit: http://houstonlibrary.org
WORKING CONDITIONS
Position requires stooping and bending; lifting of library materials up to 20 pounds or an equivalent weight. Must be able to move freely throughout the library to file/retrieve library materials. Must be able to effectively communicate orally and in writing.
Minimum Requirements
EDUCATIONAL REQUIREMENTS
Requires a Bachelor’s degree in Business Administration, Liberal Arts, or a related field.
Experience Requirements
Three (3) years of administrative experience are required. Professional administrative experience may be substituted for the above education requirement on a year-for-year basis .
License Requirements
A valid Texas driver’s license and compliance with the City of Houston’s policy on driving (AP 2-2).
PREFERENCES
- Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**
Preference Will Be Given To Applicants With
- Demonstrated experience in technical writing and administration and ability to meet deadlines
- Prior nonprofit and/or government experience
- Prior experience in an urban library
- Project Management certification
- Technology certifications (i.e. Microsoft Office Specialists)
- Strong communication and interpersonal skills
- Strong organizational and time management skills
GENERAL INFORMATION
SELECTION/SKILLS TEST REQUIREMENTS None
However, the department may administer a skill assessment evaluation during application review and/or interview.
SAFETY IMPACT POSITION Yes
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
Pay Grade 20
SALARY INFORMATION
Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov .
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-393-1439.
If you need special services or accommodations, call (832-393-1439). (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE – Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
