~ Processes all payments for the city/BLW through a computer payment processing system.
~ Uses a computer to locate and process payments to utility accounts.
~ Completes utility stub and issues customer necessary receipt.
~ Opens, separates, and processes mail-in payments.
~ Verifies and balances large sums of cash and/or checks, and deposits in the bank.
~ Assists customers with general payment/billing questions.
~ Gives information and directs customers to various departments within the City.
~ Performs other related duties as required.
~ Maintains files on retail lockbox batch information.
Knowledge, Skills and Abilities
Preferred Qualifications –
~ High school graduate or GED.
~ A minimum of 1 year experience as a cashier in a busy office environment.
~ Skill handling money and making change. Skill using business math and a calculator to include ability to balance cash receipts.
~ Ability to operate a personal computer, MS Office Suite software, a calculator, and other modern office equipment.
~ Ability to maintain a helpful and courteous relationship with utility customers, tax payers, and the general public.
~ Knowledge of general office procedures.
~ Fluency in Spanish desired, but not required.
Disclaimer
Successful candidates are required to submit to drug screen & background inquiry.
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