City of Mt Vernon Illinois Hiring for Police Civilian dispatcher/Telecommunicator at Mount Vernon, IL Full Time

TO BE CONSIDERED YOU MUST SUBMIT A CITY APPLICATION AND RELEASE FORMS.

City of Mt. Vernon Police Civilian Dispatcher/Telecommunicator – FULL-time position – 40 hours per week. Required to work mainly nights, weekends & holidays. $22.06 (hourly rate + holiday pay). There will be a 2.5% increase in pay when the EMD certificate is acquired. The hourly rate will increase yearly. Good communication skills required; clear speaking voice, free of speech impediments; ability to hear and distinguish voices on the radio traffic; ability to become certified as a LEADS operator; ability to obtain Emergency Medical Dispatch certification; ability to work efficiently in emergency situations; and ability to pass thorough background security check performed by Police Department personnel.

· $22.06 per hour (hourly rate + holiday pay)

· Time and one half for hours worked on holidays

· 96 hours of holiday pay (96 hours of straight time pay in addition to regular straight time pay to be divided over 26 pay periods)

· 2.5% addition to base pay once EMD certification received to be divided over 26 pay periods.

· Employee insurance paid by City

· Paid Vacation, Personal, and Birthday leave time

· Position covered by IMRF, defined benefits retirement plan

Residency in Jefferson County, Illinois within 6 months of hire date is required. Application, release forms, and job description are available M-F, 8-5 in the Human Resource Office, 1100 Main Street, Mt. Vernon, Illinois 62864 or downloadable application and release forms are available at www.mtvernon.comunder the Departments then Human Resources tabs. EEO/ADA Employer. Open until position is filled.

JOB DESCRIPTION BELOW

JOB TITLE: Telecommunicator – Police Department

DISTINGUISHING FEATURES OF WORK

Under the administrative direction of the Police Chief or designee, this individual receives, monitors, transmits and relays calls for emergency services; operates emergency telephones, radio, and related teletype equipment; maintains records of all communication transactions; obtains and processes confidential records and related information commonly used in criminal investigations and related situations.

HOURS OF WORK

Telecommunicators are scheduled to work per bargaining unit agreement. Evening, night, holidays, and weekend work is part of a scheduled workweek. FLSA Classification is non-exempt.

ILLUSTRATIVE EXAMPLES OF WORK

• Receives calls for emergency fire, police, ambulance, paramedic and related services; relays emergency calls to appropriate agencies for response.
• Receives non-emergency calls
• Provide pre-arrival instructions for medical emergencies (Emergency Medical Dispatching)
• Prepares and maintains a complete record of calls received and communications related to each call.
• Operates telephone, radio and teletype terminal; obtains and processes confidential information used in criminal investigations.
• Monitors all public safety radio channels; maintains information regarding the location and activities of public safety personnel; responds to requests for information and /or assistance from public safety personnel.
• Maintains log of vehicles services as public safety personnel call in information.
• Performs other related duties assigned by the Chief of Police or his designee.

REQUIREMENTS

Education

· Ability to pass oral interview to determine communication skills.

· Requires high school diploma or general equivalency degree

· Must be certified in Emergency Medical Dispatch, LEADS, and CPR

Experience

· Experience in dealing with the general public on a one-on-one basis.

· Working knowledge of the geography of the City of Mt. Vernon.

· Ability to organize duties and produce results in a timely manner.

· Excellent communication skills, written and verbal.

· Strict confidentiality in daily duties.

· Ability to successfully pass a background security and credit check.

Significant Responsibilities

· Clear speaking voice free from speech impediments.

· Ability to perform duties effectively and efficiently under emergency stress situations.

· Ability to be certified as a Law Enforcement Agency Data Systems (LEADS) Operator.

· Ability to operate modern telecommunications equipment accurately and efficiently.

· Ability to maintain confidential records and reports

· Ability to react courteously, calmly and effectively to citizen requests and calls for emergency services.

· Ability to prepare and maintain accurate detailed logs, records and reports.

· Ability to work a rotating shift or a steady shift as assigned.

· Ability to learn and follow established federal, state, and local laws governing public safety policies and procedures.

· Ability to learn, operate and be certified as an enhanced 911-system operator.

· Ability to write legibly and spell correctly

· Ability to effectively listen and communicate

· Ability to prepare and compile departmental data for use in various types of reports.

· Ability to work independently, confidentially, and efficiently without direct or continued supervision.

· Ability to maintain effective working relationships with the general public and fellow employees.

· Ability to pass vision and hearing exam with or without accommodations.

· Appear and testify in court when subpoenaed

• Run the voluntary overtime and mandatory overtime “turn sheets”

Physical Requirements

• Use non-verbal auditory sources of information
• Regular and consistent attendance at work.

· Maintain physical fitness level to perform all essential job functions

RESIDENCY REQUIREMENT

• Residency within the limits of Jefferson County is required of all City Employees.

Job Type: Full-time

Pay: From $22.06 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift
• On call
• Overnight shift
• Overtime
• Weekends as needed

Experience:

• Typing: 2 years (Preferred)

License/Certification:

• Driver’s License (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Work Location: In person