City of Novi, Michigan Hiring for Deputy Director of Communications at Detroit, MI Full Time

$73,805 – $88,566, based on qualifications.

Are you a storyteller? Would you thrive in a constantly evolving communications world? Are you passionate about local government? Join the fastest growing community in Oakland County as the City of Novi’s next Deputy Director of Communications.

As a member of the Community Relations Team and reporting to the Director of Communications, this position performs a variety of functions associated with developing, coordinating, and delivering the City’s communications, public relations, and community engagement efforts. This includes written materials, social media content creation and management, media relations, large-scale education campaigns and various other internal and external means of communication. The ideal candidate embraces the evolution of communications and engagement practices to maintain transparency and eliminate barriers to participation in local government.

Self-starters, team players, and creative visionaries should apply! If you are extremely organized, adept at managing multiple projects, and able to work in a fast paced, deadline driven and highly collaborative environment you should DEFINITELY apply! The Deputy Director of Communications must be comfortable using multiple social media and communication platforms and stay on top of current trends and technologies to ensure residents and other constituents stay informed, educated, and engaged with Novi. Due to the nature of the work, this position requires the ability to create and maintain effective relationships with colleagues, various local organizations, the media, and the public. Excellent communication and customer service skills are required.

• Understands the mission and services provided by the City of Novi.
• Develops stories for novi.org, e-newsletters, social media content, educational materials, and other related communication documents which share the Novi ‘story.’
• Manages social media platforms and postings.
• Assists in developing marketing and promotional materials for the City as they relate to communication and engagement.
• Advises and coordinates with departments on strategic communications issues, including the City’s message to the news media, social media, the community, other government agencies and City partners.
• Develops and implements a wide range of strategic communication programs that enhance and protect the image of the City – locally, regionally and nationally.
• Cultivates relationships and establishes rapport, on behalf of the City, with members of the press, other government agencies, community partners, and organizations.
• Responds to citizen/business inquiries and correspondence.
• Assists in development of marketing campaigns and manages distribution to residents and business members.
• Serves as an information resource to the community and assists with their information, outreach and communication strategy needs.
• Coordinates and integrates department messaging across all City communication platforms (web, social media, print, Video).
• Based on direction from the Communications Director, prioritizes promotion activities to assure that public is informed and engaged in our Novi.
• Supports the City’s Economic Development mission and acknowledges that everyone is responsible to promote that mission and to find creative and innovative ways to communicate with and engage our Novi businesses.
• Manages website updates and ensures information is current and accurate.
• Fulfills the vision and values of the City through excellent customer service, innovative problem solving, sound decision making, and stewardship of City resources.
• Serves as Acting Director of Communications in the absence of the Director of Communications.
• As assigned, attends and participates in staff meetings and related activities; attends workshops, conferences, and classes to increase professional knowledge.
• Values diversity in the work place and in the community.
• Conducts himself/herself in a manner that is congruent to the City’s Leadership Philosophy and the ICMA Code of Ethics.
• Performs other related duties as assigned.

Minimum Required Qualifications

• Bachelor’s Degree in Communications, Public or Media Relations, Public Administration, Journalism, or a related field; AND
• At least 3 years-experience in public relations or journalism field, including communication, social media and presentation skills; OR
• Any equivalent combination of experience and training which provides the knowledge, skills, and abilities necessary to perform the work.

Essential Knowledge, Skills And Abilities

• Thorough knowledge of effective marketing, public relations, and communications;
• Thorough knowledge of and experience with creating and writing newsletters, speeches, and social media content and other forms of communication outlets;
• General knowledge of and ability to quickly learn current practices and procedures involved in City operations/service delivery.
• Ability to communicate clearly and effectively; ability to gather and analyze facts on a variety of subject matters; ability to meet deadlines, work under pressure and be self-motivated; ability to maintain effective working relationships with City officials, the public and employees.
• Ability to work in an environment with multiple deadlines and priorities, as well as supporting several staff members on the team.
• Experience with customer feedback and satisfaction measurements and surveys.

Why Work For The City Of Novi

• Medical, dental and vision insurance
• Life, short and long-term disability and Life insurance
• Retirement + company contributions
• Generous Paid Time Off leave
• 14 paid holidays per year
• Wellness program, Workout facilities
• Educational and Professional Development opportunities
• Collaborative work environment

Questions about the Deputy Director of Communications position or application accommodation requests can be directed to the Human Resources department by email at [email protected] or by phone at 248-347-0452. Promotion of diversity is fueled by the desire to seek equality of opportunity for all persons. The City of Novi is an Equal Opportunity Employer and a Drug Free Workplace.

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