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Who we are needing on our team:
You will be receiving and processing utility payments as well as receiving and processing connects, disconnects, and transfers to utility service and handling questions on delinquent accounts.
You may also be processing work orders for utility services and help various departments with other duties.
You will be receiving money for utility bills, making changes for other departments, and entering data in a main frame and personal computer systems including payments received by night deposit or mail.
You will be responsible for balancing cash drawers each day which may involve researching areas to find discrepancies in an accurate and timely manner.
You will be responding to questions and researching information regarding utility accounts and providing customers with correct answers regarding utility rates, trends, and payment procedures in a professional manner.
You will be entering payment arrangements for customers with delinquent accounts and inform customers of payment options prior to service being disconnected, in a professional manner.
You will be determining the proper customer code, deposit requirements, or utility connection fees by using square footage of building and/or locating similar size building to use as a comparison. You will also be determining and calculating adjustments to electric, water, wastewater, brush, or garbage fees as well as entering adjustments to utility accounts.
You will be communicating with other City departments such as Code Enforcement, Electric, Water, Wastewater, Sanitation, and Development and Neighborhood Services departments regarding both established customer and new construction.
You will also be performing other clerical duties such as sorting and distributing mail, posting information to ledger sheets, operating the postage machine, and filing various types of documents in an accurate and timely manner.
You will be creating work orders for all utilities from customer requests. You will also be entering one-time charges for brush and special pickups to be billed on customer’s accounts and entering information into a spreadsheet.
Other responsibilities include selling and distributing trash bags, selling and distributing Environmental Vouchers for the Sanitation Department, and distributing and processing payments for health permits.
You will be processing all lake lot payments and will be giving copies of receipts to the Finance Department.
You will be receiving and processing utility payments as well as receiving and processing connects, disconnects, and transfers to utility service and handling questions on delinquent accounts.
You may also be processing work orders for utility services and help various departments with other duties.
You will be receiving money for utility bills, making changes for other departments, and entering data in a main frame and personal computer systems including payments received by night deposit or mail.
You will be responsible for balancing cash drawers each day which may involve researching areas to find discrepancies in an accurate and timely manner.
You will be responding to questions and researching information regarding utility accounts and providing customers with correct answers regarding utility rates, trends, and payment procedures in a professional manner.
You will be entering payment arrangements for customers with delinquent accounts and inform customers of payment options prior to service being disconnected, in a professional manner.
You will be determining the proper customer code, deposit requirements, or utility connection fees by using square footage of building and/or locating similar size building to use as a comparison. You will also be determining and calculating adjustments to electric, water, wastewater, brush, or garbage fees as well as entering adjustments to utility accounts.
You will be communicating with other City departments such as Code Enforcement, Electric, Water, Wastewater, Sanitation, and Development and Neighborhood Services departments regarding both established customer and new construction.
You will also be performing other clerical duties such as sorting and distributing mail, posting information to ledger sheets, operating the postage machine, and filing various types of documents in an accurate and timely manner.
You will be creating work orders for all utilities from customer requests. You will also be entering one-time charges for brush and special pickups to be billed on customer’s accounts and entering information into a spreadsheet.
Other responsibilities include selling and distributing trash bags, selling and distributing Environmental Vouchers for the Sanitation Department, and distributing and processing payments for health permits.
You will be processing all lake lot payments and will be giving copies of receipts to the Finance Department.
Who you will be working with: You will be working with a dynamic group of very dedicated employees, under the direction of the Utility Services Supervisor.
Why we hire only the best: First and foremost, the City of Weatherford supports inclusiveness and diversity by not discriminating on the basis of race, color, religion, gender identity, national origin, age disability, veteran status, sexual orientation, marital status, or any protected class. We are supporter of a drug and smoke free workplace.
Qualifications
The first hurdle: We are hoping you have all of these important assets. If you don’t, please tell us how close you come. You must have one (1) year of responsible clerical experience involving typing, use of calculator by touch, answering multi-line switchboard, use of personal computer or main frame computer, and six (6) months experience receiving and accounting for monies, and six (6) months heavy public contact experience. Any combination of training and experience leading to the described level of knowledge and skill works for us, as well. You must have a working knowledge of basic accounting/bookkeeping practices, and a working knowledge of clerical and modern office procedures and practices. You must also have the ability to communicate orally with the general public both in person and by telephone and computer screen.
Special Requirements
How to apply: Applications are submitted on-line from the Weatherford Employment section of our website, www.weatherfordtx.gov. THE DEADLINE FOR SUBMITTING APPLICATIONS IS: OPEN UNTIL FILLED
Miscellaneous Information
The City of Weatherford – Who we are: We are a strong, progressive community of 30,000 citizens, enjoying our small town feel with our big city amenities like our mountain bike trails, disc golf, an all-inclusive park for kids, our lake, access to over nineteen parks, and our hike and bike trail system that is over twenty miles. We are committed to our customers and take pride in our Strong Community philosophy by providing reliable and professional utility service information and facilitating the needs of our citizens to promote small town values in a maturing community. Our city embraces our heritage along with a progressive future, with our monumental courthouse in the square, cutting horses, the annual Peach Festival, our amazing outdoor concerts, quality schools, a great medical center, an unsurpassed Fourth of July celebration, and many exciting family events. The biggest part of Weatherford is that we are growing, creating our future, and having fun doing it.
Job Details
Job ID
2458/03/15/2022
Category
Finance
Status
Open
Salary
FULL SALARY – $15.74 to $22.16 per hour ($32,757.40 to $46,102.42) STARTING SALALRY – $15.74 to $17.36 per hour (DOQ) ($32,757.40 to $36,109.58)
Posted
March 15, 2022 8:50 AM
Closing
Open Until Filled
