As a Patient Service Specialist Trainee at Cleveland Clinic Nevada’s Lou Ruvo Center for Brain Health, you will provide comprehensive, proactive and “Patient First” customer service to our patients and visitors through the entirety of their visit. You’ll manage a wide variety of patient requests including appointment scheduling, patient registration, wayfinding and other general questions. It’s vital that you make positive first impressions on patients and visitors, ensure stellar and efficient patient experiences, reduce financial loss and ensure compliance.
The ideal candidate is someone who:
This role will allow you to create the foundation in healthcare that you’ve been looking for. You’ll be supported as you enhance your customer service skills and advance your career into a Patient Service Specialist role.
Cleveland Clinic provides what matters most: career growth, delivering world-class care to our patients, continuous learning, exceptional benefits and working for an organization that offers many long-term career paths. Join us and experience a culture where opportunities to advance and the support to get there go hand-in-hand.
Job Responsibilities:
Education:
Certifications:
Complexity of Work:
Work Experience:
Physical Requirements:
Personal Protective Equipment:
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