Community Preservation Assistant (Bilingual) Full Time

Community Preservation Assistant (Bilingual)

Job ID: 107308

Location: Oregon City, Oregon

Full/Part Time: Full Time

Regular/Temporary:Regular

CLACKAMAS COUNTY CORE VALUES

Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:

• Service

• Professionalism

• Integrity

• Respect

• Individual accountability

• Trust

By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We’re always looking to improve. That’s the Clackamas County SPIRIT. https://www.clackamas.us/countyadmin/spirit

Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.

CLOSE DATE

This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, February 5, 2024.

PAY AND BENEFITS

Annual Pay Range: $48,941.09 – $61,718.87

Hourly Pay Range: $25.097997 – $31.650705

Salary offers will be made within the posted pay range and will be based on a candidate’s experience (paid or unpaid) that is directly relevant to the position. An additional 5% premium pay is added for bilingual skills. This position is classified as a Human Services Assistant.

Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.

We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee’s date of hire.

Attractive benefits package and incentives for employees in regular status positions are detailed below.

Generous paid time off package, including:

• 12 hours of vacation accrued per month

• Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals! This means you have access to vacation leave at time of hire.

• 8 hours of sick accrued per month

• 10 paid holidays and 1 personal day per year

Other Benefits:

• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):

• Employer paid 6% PERS retirement contribution (The county currently pays the employee’s share of the retirement contribution.)

• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage

• A Choice of Dental Plans

• Robust EAP and wellness programs, including gym discounts and wellness education classes

• Longevity pay

• Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan

• A variety of additional optional benefits (see links below for additional information)

This is a full time County position represented by the Employees’ Association.

https://dochub.clackamas.us/documents/drupal/1e311321-f9ff-4daa-8753-bbdfb4e8d1b4

http://www.clackamas.us/des/benefits.html

JOB DETAILS AND QUALIFICATIONS

Clackamas County’s Community Preservation Program has an opening for a customer service-oriented and bilingual individual to join our team as the Community Preservation Assistant. This is a dynamic opportunity that blends fieldwork, customer service, administration, and community outreach!

As a pivotal team member, you will play a crucial role in assisting Community Preservation clients, specializing in Weatherization and Community Development.

This position will coordinate outreach activities, provide administrative support, and deliver public presentations. In this role, you will be the first point of contact for our diverse community, offering assistance in both English and Spanish to ensure accessibility for all.

But that’s not all – you’ll have the chance to make a real impact by analyzing and improving programs, developing efficient tracking systems, and enhancing communication between staff. Your role extends beyond the office as you conduct client education workshops and home visits and provide translation services to Spanish-speaking clients.

If you’re ready for a job that challenges you, allows you to use your bilingual skills, and makes a positive difference in the community, this is the opportunity you’ve been waiting for. Join us in Community Preservation, where every day brings new challenges and opportunities to make a meaningful impact!

Required Minimum Qualifications/ Transferrable Skills:*

• A minimum of two (2) years of customer service experience that would provide the required knowledge and skills to perform the responsibilities of this position

• Demonstrated experience providing basic administrative skills, including data entry, tracking systems, and proficiency in office software

• Strong verbal and written communication skills to effectively interact with clients, colleagues, and stakeholders

• Fluency in Spanish/English (Writing, Speaking, Reading) and demonstrated Cultural Competency

• Bilingual skills to be validated/tested at time of interview and/or selection)

• Must pass a post-offer, pre-employment drug test. https://dochub.clackamas.us/documents/drupal/69fd8013-4594-4afd-bee9-f1e0aeab42ea

• Must pass a criminal history check which may include national or state fingerprint records check

• Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver’s license, and possess and maintain an acceptable driving record throughout the course of employment. http://dochub.clackamas.us/documents/drupal/828106a0-265a-47cc-a3a6-0a2c8b028673

Preferred Special Qualifications/ Transferrable Skills:*

• Experience in conducting outreach activities, public presentations, and educational workshops within diverse communities

• Experience with any combination of the following: accounts payable, contract development and tracking, billing, or grant applications

• Experience providing translation services

• Experience compiling, monitoring, and reporting data, including familiarity with maintaining data tracking systems

• Ability to analyze services and operations to improve programs, with a focus on enhancing efficiency and communication

*For Veterans qualified for Veteran’s Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.

TYPICAL TASKS

Duties may include but are not limited to the following:

• Act as the first point of contact for Community Preservation clients (Weatherization and Community Development programs), assist with applications for services in English and Spanish; coordinate client services and provide information about processes, energy audits, measures to be installed, low/no cost tips for lowering energy costs; assess client needs and refer to other agencies/resources while maintaining confidentiality.

• Compile, monitor, and report data; Maintain data tracking systems to prioritize services; compile client satisfaction data, collect and report division performance measure data; input job data in state database; act as liaison to TS to update the website and improve the WX database tracking and reporting capabilities, develop an efficient tracking system for clients on the wait-list for weatherization.

• Assist with planning and conducting client education workshops and home visits for English and Spanish-speaking clients. Develop outreach materials to increase understanding of services (including materials in Spanish); develop ways to improve communication and make services more accessible to clients; provide phono and field translation services with Spanish-speaking clients (Weatherization and Community Development).

• Assist/support administration and management analyst staff with a variety of tasks, including accounts payable, encumbrances, POs, contract development and tracking in the contract database, tracking and reconciling p-card purchases, assisting with RFP development and grant applications, billing invoice reports and correspondence, investigate and correct billing/payment errors; serve as a liaison to division, department, and county advisory groups.

• Analyze office processes to determine ways to improve efficiency and communication between staff; document processes and procedures for positions in the unit; and develop an administrative manual and instructions for all Community Preservation admin tasks.

WORK SCHEDULE

This position is included in the County’s alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location.

EXPLORE CLACKAMAS COUNTY

Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.

• http://www.clackamas.us/

• http://www.clackamas.us/onboarding/

• https://www.mthoodterritory.com/

• http://www.clackamas.us/diversity/

ABOUT THE DEPARTMENT

The Housing and Community Development Division (HCD), within the Department of Human Services, manages programs to provide decent housing and economic opportunities, community improvement and affordable housing projects and housing rehabilitation loan programs for low and moderate income residents of the County. HCD is comprised of the Housing Authority of Clackamas County (HACC) and Community Development Division.

Community Development manages housing and community improvement projects funded with federal funds that the County receives primarily through the United States Department of Housing and Urban Development (HUD). Fund sources include the Community Development Block Grant Program, HOME Investment Partnership Program, Emergency Solutions Grant, and Continuum of Care funds.

http://www.clackamas.us/communitydevelopment/

Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.

Mission Statement: We lead and learn with equity in serving individuals, families, and communities by providing access to high quality healthcare, housing, and services that strengthen social and economic resilience.

Vision Statement: Individuals, families, and communities are resilient and thriving.

H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:

• EMPOWERED AND THRIVING STAFF – H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive.

• EQUITY DRIVEN SERVICES – H3S promotes and provides accessible, equitable and culturally responsive services.

• ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT – H3S operates consistently, efficiently and effectively as a cohesive department, using our individual and collective skills and expertise.

APPLICATION PROCESS

Clackamas County only accepts online applications.

Help With Your Application:

• https://dochub.clackamas.us/documents/drupal/6b3147a3-bf84-4f52-8238-64a37e936b4f

• https://www.clackamas.us/jobs#helpwiththeapplication

If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or mailto:[email protected]?subject=Application%20Materials%20Question. Our office hours are Monday – Thursday 7:00 a.m. – 6:00 p.m. Pacific Time (closed on Fridays).

HOW TO CLAIM VETERAN’S PREFERENCE

• https://www.clackamas.us/des/jobs.html

• https://dochub.clackamas.us/documents/drupal/a67ee11c-861c-4126-aa5a-4dec6174f6eb

VISA SPONSORSHIP

Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.

EQUAL EMPLOYMENT OPPORTUNITY

Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.

RECRUITING QUESTIONS?

James Callahan, Recruiter

mailto:[email protected]?subject=RECRUITMENT%20QUESTIONS

To apply, visit https://apptrkr.com/4946663

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